Visitor Experience Attendant

Storm King Art Center • New Windsor, NY

6h • $19 • Onsite

About The Position

Visitor Experience Attendants are fundamental to Storm King’s daily operations and are involved in every element of the visitor experience. They are critical to the smooth operation of the site and assist visitors with wayfinding, provide information on Storm King’s featured exhibitions and collections, enforce rules, ensure the safety of visitors, staff, sculpture, and site, and programs and events.

Requirements

• Valid Class D driver’s license with a clean record, without driving restrictions
• Must be 18 years of age
• Expected to be reliable, punctual, and flexible
• Strong interpersonal and customer service skills
• Proficiency working well both individually and as part of a team
• Comfortable interacting with the public including groups of all ages, families, senior staff, Trustees, and artists
• Ability to maneuver outdoors, in all weather conditions, on 500 acres of hills, grass, and gravel pathways
• Ability to stand or walk for long periods of time
• Occasional lifting, stooping, or bending
• Ability to vocalize in a two-way radio
• Ability to lift/move up to 30 lbs. individually and 50 lbs. with assistance
• Ability to operate a Point-of-Sale System (cash register)

Nice To Haves

• Point of sales experience preferred
• High School Diploma or equivalent preferred

Responsibilities

• Engaging with visitors to provide an experience that aligns with Storm King’s mission and values.
• Engaging visitors, answer questions, assist with wayfinding, and foster a positive environment
• Monitoring areas of the site primarily by foot and enforce site rules
• Protecting Storm King's property and visitors
• Responding proactively to safety issues
• Attending mandatory training sessions throughout the season to learn about Storm King’s featured exhibitions, safety awareness, policy and procedures, and general information.
• Maintaining a clean and safe environment including supporting housekeeping by moving or picking up trash as needed, completing, and filing Incident reports.
• Performing sculpture inspections and reporting damage.
• Cash handling and operating Point of Sale locations as appropriate.
• Event and Program Support
• Set up and breakdown
• Maintaining barriers
• Assisting with the movement of guests
• Assisting with general access needs
• Tram Driver/Operator
• Safely operate both Ford and Diesel Trams
• Maintenance of vehicle including fueling and cleaning
• Provide safe transport around the Art Center
• Operate audio players for the tram Loop and Tram Tour
• Point of Sales / Ticket Processing
• Operate point of sales (Altru)
• Sell, upgrade, and promote memberships.
• Cash Handling
• Assist visitors with all ticketing needs.
• Sell small toiletries and products to visitors.
• Bike Rental Operations
• Assist visitors and members with bike rentals including properly fitting visitors with rental equipment.
• Collect, file, and maintain Bike waivers.
• Conduct daily bike inspections.
• Operate point of sales (Altru)
• Maintenance of the fleet including cleaning, basic maintenance, and damage reporting

Benefits

• retirement savings
• resources to support your well-being
• Collaborative and Inclusive Culture: Work in an environment that values each team member’s perspective and fosters a spirit of inclusivity and collaboration.
• Professional Growth: With a focus on innovation, we support your development through ongoing training, mentoring, and opportunities to enhance your skills.
• Flexibility and Balance: Enjoy a work environment that promotes work-life balance, with flexibility to meet both professional and personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED