Volunteer Coordinator

Bergen Volunteer Medical Initiative•Hackensack, NJ

1d•$23

About The Position

The Volunteer Coordinator plays a vital role in advancing Bergen Volunteer Medical Initiative’s (BVMI) mission by supporting, engaging, and coordinating the volunteers who make our healthcare center possible. This part-time position serves as a primary point of contact for volunteers and works closely with the Volunteer Manager to ensure a positive, organized, and meaningful volunteer experience. The ideal candidate is people-centered, highly organized, and proactive—someone who enjoys building relationships, improving systems, and supporting a diverse group of volunteers with varied backgrounds and lived experiences.

Requirements

High School Diploma required; Associate’s or Bachelor’s degree preferred
1+ years in healthcare, non-profit, or high-touch customer service. Experience with volunteer programs is a major plus.
Proficient in Microsoft Office (Word, Excel, Outlook). Ability to quickly learn volunteer management software and CMS tools.
Exceptional interpersonal skills; ability to engage authentically with people from diverse socioeconomic and cultural backgrounds.
Highly organized, detail-oriented, and capable of managing sensitive information with total confidentiality.

Responsibilities

Support volunteer recruitment efforts, including researching new recruitment opportunities
Coordinate onboarding processes for new volunteers
Maintain accurate volunteer records, ensuring all required documentation is completed and up to date (confidentiality agreements, medical clearance, background checks, etc.)
Serve as a point of contact for volunteers, responding to questions and providing ongoing support
Communicate regularly with volunteers via email and other channels
Assist with welcoming new volunteers through photos, emails, and internal communications
Support volunteer recognition efforts, including thank-you messages, cards, and volunteer spotlights on the website
Maintain and update the volunteer database
Update and manage volunteer-related content on the BVMI website, including meeting notices, leadership updates, and announcements
Assist with maintaining volunteer schedules and provide backup scheduling support as needed
Assist with volunteer-related reporting and data tracking
Assist with planning and organizing volunteer appreciation events, including the Volunteer Holiday Party
Support school supply drives, holiday gift drives, health fairs, and outreach initiatives