Volunteer Services Coordinator
About The Position
The Volunteer Services Coordinator helps ensure a meaningful and well-organized volunteer experience across the organization. This role supports the Volunteer Services department by coordinating volunteer onboarding, maintaining volunteer scheduling systems, managing records, and providing responsive support to volunteers and staff. By ensuring volunteers feel welcomed, supported, and valued, the Volunteer Services Coordinator plays an important role in strengthening programs that improve the lives of older adults in our community. Schedule: Part-time. Compensation: Part-time, $25.00 per hour. Union Status: This position is part of the BU Professional Optional bargaining unit and has the option of becoming a dues-paying member of Service Employees International Union Local 73.
Requirements
- Bachelor’s degree in a related field.
- 2–4 years of experience in nonprofit programs, volunteer coordination, or administrative program support.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Experience using administrative databases or management systems for scheduling and recordkeeping.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- Demonstrated ability to work collaboratively with colleagues across departments.
Nice To Haves
- Experience with volunteer management software or CRM systems.
- Experience coordinating volunteer engagement or community-based programs.
- Familiarity with nonprofit or human services organizations serving older adults.
Responsibilities
- Serve as the primary point of contact for prospective and current volunteers.
- Respond to volunteer inquiries and guide applicants through the onboarding process.
- Coordinate volunteer onboarding activities including background checks, compliance documentation, and orientation communications.
- Foster a welcoming and mission-aligned volunteer experience.
- Coordinate volunteer schedules across programs and service sites.
- Prepare and distribute volunteer schedules to staff and volunteer teams.
- Partner with program staff to ensure volunteers are effectively integrated into program activities.
- Maintain accurate volunteer records, including hours, activities, and participation.
- Manage data entry and recordkeeping in volunteer management systems.
- Support reporting and program evaluation by maintaining accurate data and documentation.
- Manage volunteer postings and communications across online platforms.
- Support volunteer appreciation and recognition activities.
- Collaborate with internal teams to support volunteer events and engagement initiatives.
Benefits
- Employee Life Insurance
- 401(k) Retirement Plan
- Tuition Reimbursement for Nurses, Nurse Assistants, and CNAs
- Employee Purchase Discounts
- Employee Discounts on General Merchandise and Enjoyment
- Employee Assistance Program
- Health Club Discounts
- Lunch and Learn Programs
- Opportunities for professional development and career growth
- A supportive and collaborative work environment
- The chance to contribute to programs that make a meaningful difference every day
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
