VP Branches and Business Development
About The Position
Vice President of Branches & Business Development Lead with Purpose. Build with Passion. Belong to Something Greater. At Orange County’s Federal Credit Union, we believe banking should be simple, human, and meaningful. For more than 85 years, we’ve built trusted relationships that empower our members and strengthen our community—because we exist for people, not for profit. With $2.5+ billion in assets, 140,000+ members, and a legacy of excellence, we’re proud to be voted the Orange County Register’s Best Credit Union for several consecutive years and honored with the Peter Barron Stark Award for Workplace Satisfaction, based on employee voices. Now, we’re looking for a visionary, hands-on executive leader to help shape the future of our member experience. The Opportunity As Vice President of Branches & Business Development, you will serve as a key member of the executive leadership team, leading the strategy, performance, and culture of our member-facing ecosystem, including: Branch Network Corporate & Business Development Community Education & Outreach Operations Support & Analytics This role is ideal for a purpose-driven leader who thrives at the intersection of strategy, service, innovation, and people leadership—someone who sees every interaction as an opportunity to deepen trust and deliver exceptional value. You’ll champion a culture rooted in our core values: Integrity, FuN, Service, People First, Innovation, Respect, and Excellence—ensuring our values show up in how we lead, serve, and grow.
Requirements
- Bachelor’s degree in business, management, or related field (or equivalent experience)
- 7+ years of sales and/or member service experience within a financial institution
- 5+ years of formal leadership experience with multi-team oversight
- Proven success building customer, community, and business relationships
- Strong working knowledge of credit union regulations and member service operations
- Exceptional communication, influence, and presentation skills
- Strategic mindset paired with operational discipline and sound business judgment
- Ability to lead through change, inspire teams, and deliver results in a fast-paced environment
Nice To Haves
- NMLS License and active Notary preferred
Responsibilities
- Enterprise-wide strategy for our physical member delivery channels, ensuring consistency, operational excellence, and an exceptional end-to-end member experience
- Member growth, retention, and satisfaction, serving as the internal Voice of the Member
- P&L ownership, multi-year strategic planning, financial forecasting, and sustainable growth initiatives
- Innovation and digital integration, partnering cross-functionally to enhance omnichannel experiences
- High-performing leaders and teams, through coaching, development, and a people-first approach
- Community and business partnerships, including Affinity/SEG relationships and outreach initiatives
- Data-driven decision-making, leveraging analytics, insights, and market intelligence to guide strategy
Benefits
- A voice that matters – your ideas help shape our future
- Authentic, people-first culture grounded in trust and respect
- Comprehensive benefits from day one, including medical, dental, and vision
- 401(k) with up to 6% employer match
- Annual performance bonuses & merit increases
- Educational grants up to $1,000 annually
- Generous time off: 18 vacation days/year (21 after 5 years) 7 sick days/year Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
101-250 employees
