Warehouse Asset Technician
About The Position
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: ● Support global asset management standards and follow established procedures to ensure consistency and compliance. ● Provide technical support for a range of devices including, but not limited to, Apple and Windows products. ● Deliver software support for both macOS and Windows environments (including Boot Camp and Parallels) ● Perform triage and validation of assets to confirm configuration, functionality, and cosmetic condition prior to deployment. ● Troubleshoot internal systems and processes to ensure asset records remain accurate and up to date. ● Maintain partner deadlines and service-level expectations with a high level of accuracy and attention to detail. ● Compile and update asset data in relevant systems and provide reporting to management when required.
Requirements
- Previous experience in a warehouse, asset management, or IT logistics environment.
- Technical proficiency in Apple and Windows devices and operating systems.
- Strong analytical and troubleshooting skills for software and configuration support.
- Excellent written and verbal communication skills.
- Strong time management and organizational abilities with a focus on accuracy and accountability.
Nice To Haves
- Experience with MES, WMS, or other asset tracking and logistics systems.
- Familiarity with IT asset lifecycle processes, including deployment and decommissioning.
Responsibilities
- Prepare assets for shipment, including picking, packaging, labeling, and coordinating courier dispatch.
- Receive and process inbound shipments, verifying serial numbers and ensuring data accuracy during intake.
- Conduct physical inventory counts, reconcile discrepancies, and maintain stock organization and traceability.
- Assist with loading and unloading shipments and ensure safe handling of IT equipment at all times.
- Update customer and internal portals with real-time asset status to ensure full lifecycle visibility.
- Travel within the region as required to support on-site requests or time-sensitive deliveries.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
