Warranty Administrator

Shults Ford Harmarville•Pittsburgh, PA

11d•Onsite

About The Position

Warranty Administrator Shults Ford Harmarville Full-Time | Competitive Pay | Ford Dealership Experience Preferred Join a Busy, High-Performing Ford Dealership Shults Ford Harmarville is looking for a strong Warranty Administrator who knows how to keep claims clean, moving, and paid. If you have dealership warranty experience, understand the importance of accuracy and speed, and want to be part of a professional team that values performance, this is a great opportunity. We are looking for someone who can step in, take ownership, and help drive warranty accountability across the service department. Why This Role Matters This is not a back-office position for someone who wants to coast. This role is critical to the financial performance of the service department. We need someone who understands that speed, accuracy, and accountability matter . If you take pride in clean claims, strong process, and protecting dealership profitability, we want to hear from you. Why Join Shults Ford Harmarville? Established and respected dealership organization Full-time, stable opportunity Busy operation with consistent workflow Professional environment with leadership support Opportunity to make a real impact in fixed operations Competitive compensation based on experience Apply Now If you have the experience and want a serious opportunity with a strong dealership team, apply today.

Requirements

Previous automotive dealership warranty experience
Strong understanding of warranty claims, RO documentation, labor operations, and compliance
Highly organized with strong follow-up habits
Detail-oriented and able to manage deadlines in a fast-paced environment
Strong communication skills and professional presence
Comfortable working with multiple departments and holding standards

Nice To Haves

Ford dealership experience strongly preferred but not required

Responsibilities

Submit and process Ford warranty claims accurately and on time
Review and correct rejected, adjusted, or unpaid claims
Ensure repair orders, technician stories, labor ops, and supporting documents meet Ford requirements
Monitor warranty activity and help control delays, errors, and chargebacks
Track and support performance tied to the Ford Warranty Dashboard
Work closely with service advisors, technicians, parts, accounting, and management
Maintain organized records and support audit readiness
Help improve claim flow, documentation quality, and overall warranty processes