Website Development Project Manager

Market My Market•Charlotte, NC

1d•$80,000 - $90,000•Hybrid

About The Position

Market My Market is a digital marketing agency focused on providing outstanding SEO results for clients in the Legal, Dental, and specialty medical industries. This is Project Manager role designed to streamline client onboarding processes, manage website development projects, and serve as a key liaison between clients and our internal teams. The ideal candidate will have strong organizational skills, client-facing experience, and a passion for delivering exceptional digital marketing solutions. This project manager will be a key part of the Client Experience team at Market My Market and will help make sure that new clients have new WordPress websites online and ready to go in order to start their recurring SEO marketing efforts as soon as possible.

Requirements

3+ years of project management experience, preferably in a digital marketing or web development environment
3+ years of hands-on experience with WordPress, including making direct page updates and modifications
Working knowledge of HTML and CSS for making website updates and troubleshooting
Experience with popular page builders (Elementor, Divi, Gutenberg, etc.) and ability to make coding adjustments as needed
Demonstrated proficiency with Asana or similar project management tools
Experience with Hubspot or similar CRM
Excellent written and verbal communication skills
Strong client-facing experience with the ability to manage expectations effectively
Detail-oriented with exceptional organizational and multitasking abilities
Ability to work directly in WordPress admin, making content updates, plugin configurations, and basic customizations
Basic understanding of website development processes and digital marketing principles

Nice To Haves

Bachelor's degree in Marketing, Communications, Business, or related field
Experience with client onboarding processes and systems
Familiarity with web design and development terminology
Knowledge of digital marketing platforms and strategies
Experience working in a fast-paced agency environment
Proactive problem-solver who can anticipate needs before they arise
Client-focused mindset with strong interpersonal skills
Adaptable and flexible in response to changing priorities
Excellent time management and ability to meet deadlines
Team player who collaborates effectively with diverse stakeholders

Responsibilities

Serve as the primary point of contact for assigned clients
Build and maintain strong client relationships through regular communication
Proactively prompt clients for approvals and feedback to maintain project momentum
Conduct client onboarding meetings and guide clients through our processes
Oversee website development projects from inception to launch
Create and maintain project timelines, milestones, and deliverables
Coordinate resources across departments to ensure project requirements are met
Identify potential bottlenecks and implement solutions to keep projects on track
Make direct updates and modifications to WordPress websites as needed
Implement client-requested changes using HTML, CSS, and page builders
Troubleshoot basic technical issues and coordinate with development team for complex problems
Ensure websites meet quality standards before client handoff
Utilize Asana to track project progress and task assignments
Develop and refine project management processes to improve efficiency
Create documentation for project workflows and client onboarding procedures
Facilitate internal team meetings to ensure alignment on project goals
Communicate with team members and clients via Hubspot as a CRM