Welcome Desk Rep
About The Position
Serves as a first impression customer service provider that is responsible for providing patients, visitors, volunteers, vendors and staff members with a positive public image of the healthcare system. This position ensures that all individuals have a pleasant experience by maintaining the environment of the hospital lobby and by offering system information to all that they encounter. This individual will be responsible for ensuring only authorized persons are admitted onto hospital premises by assisting with the identification badging system and by following the hospital visitor guidelines.
Requirements
- High school education or equivalent.
- Computer literacy required.
- Excellent interpersonal and communication skills.
- Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner.
Nice To Haves
- Prior customer service experience.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
