WFH Client Operations Manager

AO Globe LifeChicago, IL
1dRemote

About The Position

If you’re an experienced professional or current leader looking for a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right next step. AO Globe Life is expanding its remote team and seeking professionals who are comfortable guiding conversations, building client relationships, and contributing to a collaborative, growth-focused environment. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, help them understand available options, and support them through the enrollment process. This position is well suited for professionals with experience in leadership, client management, consulting, or team development who want to continue growing in a remote, mission-driven organization.

Requirements

  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam

Nice To Haves

  • Have experience in management, client relations, consulting, or leadership roles
  • Communicate clearly and confidently in virtual environments
  • Are organized and self-motivated when working remotely
  • Enjoy helping others and solving complex problems
  • Are comfortable using Zoom and other digital platforms

Responsibilities

  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Assess client needs and provide clear guidance on available benefit options
  • Support clients through the enrollment process and provide follow-up assistance
  • Maintain accurate digital records and documentation
  • Participate in team strategy sessions, training programs, and leadership development meetings
  • Collaborate with colleagues to share insights and support team performance

Benefits

  • 100% remote work environment — work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided — no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Leadership development opportunities
  • Advancement pathways for professionals interested in management roles
  • Supportive, collaborative team culture
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