Workday Staffing Manager

KainosIndianapolis, IN
6d

About The Position

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Role Overview We’re looking for a hands-on, driven Resource Manager to lead and execute staffing operations for our Workday Americas business. This is a critical role that combines strategic oversight with daily execution — ideal for someone who thrives in a fast-paced environment, and loves solving problems. You’ll be responsible for the full staffing lifecycle: from planning to managing real-time staffing decisions and reporting. You’ll partner closely with Sales, Delivery, and Operations to ensure we have the right people on the right projects — and that our consultants are utilized, supported, and positioned to grow. If you're someone who can think strategically but execute tactically, this is your opportunity.

Requirements

  • 3+ years of hands-on experience in resource or staffing management within a consulting or professional services environment.
  • Demonstrated ability to juggle multiple staffing priorities across regions, timelines, and skill sets.
  • Strong familiarity with utilization targets, margin awareness, and how staffing impacts business performance.
  • Proficiency with Excel and experience working with PSA tools (Workday PSA strongly preferred).
  • Outstanding communication, organization, and stakeholder management skills.
  • Self-starter with a “get it done” attitude and a high level of ownership.

Nice To Haves

  • Experience with Workday-specific projects and delivery models.
  • Familiarity with P&L or commercial management.
  • Background in technology or consulting services staffing.
  • Proven experience in developing or scaling resource management functions.

Responsibilities

  • Day-to-Day Staffing Execution Own and manage all aspects of resource scheduling and project staffing — proactively aligning people to projects in real-time.
  • Serve as the go-to person for resourcing queries, escalations, and day-to-day decision-making across Workday Americas.
  • Maintain our forecast tooling with accurate project and resource information; manage setup and updates for assignments and project codes.
  • Track and manage bench time, start/end dates, and forecasted availability to ensure smooth transitions and minimal downtime.
  • Strategic Planning & Forecasting Partner with Sales and Delivery to align upcoming demand with current and future capacity.
  • Use sales pipeline and delivery forecasts to anticipate resourcing needs and flag constraints early.
  • Collaborate with Capability Leads to identify and address skill gaps, clearance requirements, and upcoming training needs.
  • Reporting & Analytics Generate regular reports on utilization, availability, and forecast accuracy.
  • Translate data into insights to support leadership decisions and improve staffing effectiveness.
  • Monitor use of unfunded time and other non-billable codes to ensure financial discipline.
  • Process Development & Improvement Refine and document resourcing processes, SLAs, and best practices to build a repeatable, scalable staffing model.
  • Identify inefficiencies and implement improvements that streamline operations.
  • Collaborate with global counterparts to ensure alignment and knowledge sharing.
  • Stakeholder Collaboration Build trusted relationships with Delivery Managers, Capability Leads, Recruiters, and Sales.
  • Act as a bridge between pipeline planning and delivery execution — ensuring both sides stay in sync.
  • Be a clear, consistent communicator who helps teams navigate ambiguity and adapt to change.
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