Workplace Operations Specialist

Lytx, Inc.•San Diego, CA

1d•$28 - $36

About The Position

Are you passionate about representing Lytx’s culture and values by providing an exceptional experience to our teams, clients, and vendors? As the Workplace Specialist, you'll ensure delivery of an outstanding workplace experience. You get to create a lasting, positive impression for everyone who comes to our office. If you have superior customer service skills, strong organizational and communication skills as well as the ability to handle maintenance tasks, then we want you to join our Workplace team!

Requirements

Minimum 2 year of proven experience in a Facilities Coordinator or similar position
Associate degree or equivalent work experience, Bachelor's degree preferred
Minimum of 1 year working in an office environment balancing multiple projects and client requests
Experience providing a high level of customer service which includes greeting customers and managing guest traffic
Strong verbal and written communication skills
Experience and discretion handling confidential information and circumstances
Strong organization and planning skills
Proficient in Microsoft Office suite, including Outlook, Word, PowerPoint
Strong attention to detail, time management and stress tolerance
Flexibility to handle changing priorities and projects
Ability to work independently with minimal direction
Use good judgment when resolving issues

Nice To Haves

Bachelor's degree preferred

Responsibilities

Workplace Experience Excellence
Greet visitors, answer inquiries, and provide wayfinding
Support New Hire and Termination processes for employees
Setup workstations for the new hires first day in the office
Work with the Employee Communications team to support site events as needed through close partnership on installation and setup needs
Create badges + grant access
Create welcome slide, coordinate desk setup
Answer questions as needed
Operational Excellence
Conduct periodic building audits, document, update and repair
Assist with ensuring “as-built” drawings and reservation tool are accurate by reporting changes or discrepancies to the Workplace Planner for software updates to Eptura (space and reservation tool)
Submit work orders to site landlord as needed (i.e. temperature adjustments, leaks, etc.)
Conducts preventative maintenance, work order repairs and maintenance
Conducts safety planning and provides emergency response
Provide vendor coordination, purchase order creation and invoice accrual information
Ensure rooms are maintained; coordinate conference room cleanliness and setup
Ensures all amenities and food services are maintained and products are replenished on time
Support sustainability commitments
Work on event setups and liaise with vendors as needed
Coordinate food services, such as onsite coffee supply and vendor management and provide support for catering, visitors, etc.
Print and install signage. Coordinate vendor and in-house installation
Work to keep conference room and digital signage technology in check
Order supplies, plan catering for meetings, shipping/receiving of packages
Issue security badges; update and maintain the Security system
Assist with security reporting
Maintain office and break room inventory, ensure adequate inventory of supplies
Maintain Security and Safety for both employees and visitors by following company procedures
Provide timely and accurate expense reports
Provide solutions to problems based on knowledge and best judgment
Daily front desk coverage for 30 minutes and coverage when reception is out of office. Operate technology tool for visitors and mail
May coordinate catering orders
May assemble furniture as needed
Special projects may be assigned as needed
Other duties as assigned