Youth program Manager

BROKEN SOUND CLUB•Boca Raton, FL

About The Position

Youth Activities Manager The Youth Activities Manager is responsible for the planning, coordination, and execution of year-round youth programming and events while overseeing the daily operations of the Youth Department. This role manages and develops a Youth Activities team and ensures the delivery of engaging, safe, and memorable experiences for children and families while upholding the service standards of the Club.

Requirements

Demonstrated understanding of youth programming and child engagement strategies.
Minimum 2 years of experience working with youth programming or childcare environments.
Experience leading and supervising groups of 20 or more children in a structured setting.
CPR and First Aid Certification required, or ability to obtain within 30 days of hire.
Excellent verbal and written communication skills.
Ability to multitask and remain organized in a fast-paced environment.
Strong program planning and event coordination abilities.
Ability to follow written and verbal instructions with accuracy.
Demonstrates professionalism and composure when addressing customer service concerns.
Strong interpersonal presence when working with parents, guardians, and Club members.
Highly organized with strong attention to detail.
Passion for delivering exceptional service and creating positive youth experiences.

Nice To Haves

Prior supervisory or leadership experience preferred.
Knowledge of Florida childcare guidelines and safety standards preferred.

Responsibilities

Greets members and guests in a warm, welcoming, and professional manner.
Plans, coordinates, and executes youth activities, special events, day camps, and seasonal camps throughout the year.
Oversees youth activity spaces and facilities located within both Clubhouses.
Maintains organization and inventory of all Youth Department supplies, equipment, and materials.
Provides clear, professional communication with parents and guardians regarding programming, policies, and children’s needs.
Assists with coverage of youth department shifts when necessary.
Conducts interviews for Youth Activities Counselors and assists with hiring and onboarding.
Trains, mentors, and evaluates Youth Activities’ team in accordance with Club service standards and policies.
Prepares supply orders and manages purchasing needs for youth programs and childcare operations.
Supports departmental cost control efforts by ensuring responsible use of supplies and equipment.
Maintains knowledge of all Florida state childcare and youth programming regulations and ensures departmental compliance.
Promotes youth programming and events to membership through appropriate communication channels.
Collaborates with the Events Team and other departments to support successful Club events.
Ensures adherence to sanitation and safety standards in accordance with state regulations and Club policies.
Develops and maintains Standard Operating Procedures (SOPs) for Youth Department operations.
Communicates promptly with management regarding incidents, concerns, or operational matters involving staff or participants.
Responds to member and guest questions or concerns professionally and in a timely manner.
Maintains a positive work environment and contributes to strong team culture.
Attends and actively participates in departmental and Club training sessions and staff meetings.
Maintains departmental uniform and grooming standards and ensures Youth Counselors adhere to those standards.
Works collaboratively with team members across all departments.
Works a flexible schedule including evenings, weekends, and holidays as required by programming and events.
Follows and enforces all Club policies and procedures.
Performs additional duties as assigned by management in support of the Youth Department or Club operations.