Account Manager

Allego•Waltham, MA

10d•$75,000 - $150,000•Hybrid

About The Position

Allego is seeking an experienced Account Manager who will support and grow key customer relationships across a range of industries and sizes. As an Account Manager at Allego, you’ll define, develop and implement customer strategies and management plans that expand the customer’s usage of the Allego platform and create customer evangelists of Allego among their Sales and Enablement leadership. Through your partnership with our customers, you’ll help transform the way ideas are shared and learning happens. By acting as a trusted advisor, you will provide consultation, expertise, thought leadership, and responsiveness that creates a differentiated buying experience for Allego prospects and customers. Your contributions will help drive business and revenue growth and accelerate customer expansion. The compensation package includes an uncapped commission structure. You will be integral to Allego’s success through:

Requirements

2+ years account management experience for a SaaS technology company
Articulation of clear tactical plans for driving performance against strategy
Emotional intelligence and a natural curiosity to solve problems
Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
Proven experience driving territory growth through up-selling existing customers
Excellent communication skills in writing, speaking, and listening
Ability to meet deadlines and simultaneously manage multiple priorities
Experience with Salesforce.com and related tools
Solid understanding of social media tools and sales aids like LinkedIn Navigator and ZoomInfo
Willingness to travel domestic and internationally, up to 20% and support a customer base across multiple time zones

Nice To Haves

Industry knowledge of our key markets (financial services, life sciences, technology, insurance)
Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies

Responsibilities

Driving weekly activity of sales calls to major accounts at all levels of the customer organization
Ensuring predictable renewal of existing contracts and expand existing license footprint
Increasing customer usage and dependency by extending our platform to new business areas
Driving organic expansion through up-selling/cross-selling existing customers
Working with management and Account Management team members on territory planning and execution plans
Accurately managing an ongoing sales pipeline and forecasting process
Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
Working closely with the Customer Success Adoption team to develop overall customer success, renewal, and expansion strategies