ACH Processor

Lead • Kansas City, KS

6d

About The Position

The ACH Processor will be responsible for processing bank and client ACH and wire transactions, reviewing electronic deposits, clearing item processing exceptions, working payment-related disputes, reviewing tools and reports for unusual/unexplained online and mobile banking activity, and responding appropriately. This role offers tremendous growth opportunities to learn from other Payments experts in an inclusive, supportive, technology-driven environment.

Requirements

• Have at least 1-3 years of banking experience
• Are action-oriented, with strong organization skills and attention to detail
• Are curious, have humility, are open to learning, and approach your work with a growth mindset
• Thrive working in a fluid environment with high autonomy
• Display exceptional communication skills while offering client support to internal and external clients
• Have strong analytical and problem-solving skills with the ability to make judgments with the information provided

Responsibilities

• Accurately prepare and process all ACH requests within the timeframes established by Lead Bank.
• Review and process stop payment requests and Written Statements of Unauthorized Debit (WSUD), ensuring appropriate ACH returns are completed.
• Complete additional payment-related duties including, but not limited to, processing chargebacks, exception items, foreign items, adjustments, and returns.
• Review cashed check reports and process check exception items, adjustments, and returns as needed.
• Process Remote Deposit Capture (RDC), Mobile RDC, X9, and ATM deposits and place holds when required according to bank policy.
• File debit card disputes and ensure they are processed in accordance with Regulation E requirements.
• Process research requests received from branches and clients in a timely and accurate manner.
• Assist with placing cash orders for the bank and clients and enter and review associated system entries.
• Assist with internal and external audits and prepare daily and monthly operational reports.
• Cross-train across data processing functions and provide backup support as needed to ensure operational continuity.
• Perform other duties as assigned.

Benefits

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed