Embassy Summer - 2026 USA - Activity Manager - Boston, MA

Embassy Summer•Boston, MA

5d•Onsite

About The Position

Join our winning team of global superstars! Embassy Summer, under its parent company EC English, offers award winning summer vacation programs for young people across multiple locations in the UK, USA, China, Malta, UAE & South Africa. Students learn English while immersing themselves in the local culture and surroundings. Our programs are a combination of language classes, exciting excursions, fun-filled sports, and creative social activities. From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved into a globally recognized and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections. ____________________________________________________________________________________ The Activity Manager is responsible for the organisation and delivery of a high-quality activity and excursion programme for students, which includes inspiring; training and managing Activity Leaders to achieve this goal. In addition, they also are responsible for the safe delivery and coordination of all logistics necessary for both onsite and off-site activities.

Requirements

Management experience
Ability to lead and inspire a team
Practical knowledge of Microsoft Office packages
Ability to understand and manipulate data accurately
Excellent communication and interpersonal skills
Excellent organisational and planning skills
Ability to deal and resolve complex problems efficiently
Ability to work under pressure, prioritise tasks and meet deadlines
Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people
Demonstrates professionalism in working with challenging behaviours
Demonstrates an exceptional level of attention to detail

Nice To Haves

Educated to Degree level or equivalent/or working towards
Safeguarding Level 1 and 2
First Aid Certificate
Experience working with juniors
Experience working in a summer school environment
Experience in a role involving organisation / logistics / travel / sales

Responsibilities

Promoting and safeguarding the welfare of students for who you are responsible and with whom you come into contact.
Manage, lead, and inspire the activity team to deliver the activity programme.
Maximise student and group leader satisfaction by ensuring their excursion and onsite activity experiences meets their expectations.
To ensure the activities operate to the highest standards of relevant Health & Safety and safeguarding.
Ensure cost-effective planning of the excursion and activity programme in line with centre budgets.
To manage, amend or cancel all attraction bookings, social spaces and transport in line with the requirements of the activity programme.
To be responsible for keeping accurate records of excursions and subsequent changes.
To ensure the Group Leader trip feedback form is completed in a timely manner using the appropriate QR codes.
Training, leading, supporting and inspiring the Activity Team.
To hold regular meetings with Group leaders and to assist in the Group leader induction process.
To prepare and update the activity programme in consultation with Centre Manager and the supporting Programme Manager.
To effectively upsell optional trips and ensure advertising in centre.
To ensure any supplementary attractions and coaches are booked within budget.
Working in consultation with Centre Manager on a weekly staff rota.
Responsible for creating daily working rotas for Activity Staff and making any amendments in consultation with Centre Manager.
Creating a positive working relationship with all stakeholders.
To work alongside the Welfare Manager to ensure that all risk assessments are completed and implemented by all the activity staff.
To assist with all student arrivals and departures.
To work with Director of Studies and Centre Manager on the centre split to ensure excursion programme requirements are met.
To carry out operational and residential duties to meet centre needs, as well as emergency phone cover on a rota basis.
To create a positive, inclusive and safe workplace environment.
You’ll be expected to follow our company’s Code of Conduct and any local policies that cover academics, welfare, and safeguarding — basically, doing your bit to help create a safe and positive environment for everyone.
You’ll need to stick to all safety rules, complete any required training, and follow any control measures from risk assessments to keep yourself and others safe.