Administrative Assistant 1 (On-Site)

Recruitment TeamNew York, NY
2dOnsite

About The Position

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 23,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties. Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations. Areas of Responsibility and Job Requirements The Administrative Assistant is the first point of contact for resident and guest visiting our management office and provides administrative support to the various departmental functions occurring within management office.

Requirements

  • Superior organizational, interpersonal and time-management skills, detail oriented, efficient, multitasker, flexible, and eager to learn.
  • High School Diploma and/or equivalency
  • 2+ year of customer service or front desk administrative work experience in a fast-paced work environment
  • Experience with Microsoft Word, Excel,
  • Detail-oriented with ability to multi-task and maintain organization in a fast-paced environment
  • Communicate effectively in English and Spanish, both verbally and in writing preferred

Nice To Haves

  • Proficiency in Site Compli, Happy Co. Yardi and RentCafe, preferred
  • Communicate effectively in English and Spanish, both verbally and in writing preferred

Responsibilities

  • Greet existing and prospective residents creating a warm and welcoming atmosphere
  • Provide office support to with all day-to-day administrative functions such as answering the phones, resolve resident issues, take memos, generate and mail reminder notices and waivers, manage and distribute daily correspondence
  • Manage resident requests and all incoming work orders needing repairs, and assign and distribute work to the appropriate maintenance staff
  • Create and track resident data information consisting of move ins/outs, re-certifications, etc.
  • Schedule recertification appointments, track income documentation and waivers
  • Daily follow up with residents and vendors to schedule and confirm repair appointments
  • Work closely with assistant manager on violation mitigation repairs
  • Works on special projects as requested, and perform additional tasks as assigned and requested
  • Daily update, maintains and tracks of work orders in Yardi

Benefits

  • C+C offers competitive compensation and benefits and tremendous potential with a growing residential real estate developer/builder organization.
  • C+C is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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