Administrative Assistant 2 (05210)

State of Montana • Butte, MT

5d

About The Position

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.
The Administrative Assistant works in the Child Support Services Division which provides services to ultimately achieve financial and medical support of children through parental obligations. This position supports the child support program by processing applications, verifying information, and gathering required legal and financial documentation. The role conducts initial research on parent location and assets, determines eligibility for case closures, responds to general inquiries, and provides front‑desk and administrative support.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Requirements

• Ability to provide effective and professional customer service.
• Ability to develop constructive and cooperative working relationships with others, maintaining them over time.
• Ability to communicate both orally and in writing.
• Ability to apply general rules to specific problems.
• Ability to maintain confidentiality.
• Meet minimum qualifications: High School diploma or its equivalent.
• Two years of job-related work experience in a professional office environment.
• Other combinations of related education and experience may be considered on a case-by-case basis.

Responsibilities

• processing applications
• verifying information
• gathering required legal and financial documentation
• conducts initial research on parent location and assets
• determines eligibility for case closures
• responds to general inquiries
• provides front‑desk and administrative support

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED