Administrative Assistant / Coordinator - Onsite

Newrez LLC•Coppell, TX

5d•Onsite

About The Position

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. Primary Function The Operational Effectiveness Coordinator is responsible for ensuring the smooth and effective functioning of training events and special projects. Works with multiple lines of business to prepare, facilitate, monitor, and document training activities.

Requirements

High School diploma or equivalent.
5+ years of administrative experience.
2+ years of mortgage industry experience.
Excellent communication skills with ability to build rapport across organization with peers, subordinates, and supervisors, both written and verbal.
Excellent organization skills.
Excellent computer and Microsoft Office skills.
Strong customer service orientation.
Ability to multi-task, prioritize and manage time.
Self-starter with initiative, strong organizational skills, project management skills, sound decision making and leadership's skills, leads by example, problem solver.
Ability to work autonomously under minimal supervision.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.
Employment will be contingent on this requirement.

Responsibilities

Negotiates and manages hotel contracts for new hires and others as needed.
Coordinates with Recruiting and the onboarding team to plan for new hire attendance to training classes.
Coordinates attendee travel/transportation.
Coordinates training classes which includes itinerary, lunch, dinner and event reservations, transportation, guest speakers, security access, supplies, catering, pictures, and training room preparation.
Reporting functions: To include, but not limited to; training rosters, new hires, and survey responses.
Responsible for handling expense report preparation.
Processes and reconciles invoices and sends to Accounts Payable for processing.
Orders and manages supplies for training.
Orders and manages swag items and welcome kits.
Assists with the development of PowerPoint presentation decks/materials for meetings.
Updates training policies and creates training procedures.
Updates contact lists and emails distribution lists.
Sends out post course surveys.
Manages virtual new hire onboarding training schedule & coordinates with key department presenters/organizers.
Schedules on-site team events and luncheons.
Pulls performance matrix numbers and creates PowerPoint documents and materials as needed.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)