Administrative Assistant (Group Benefits Underwriting)

Nationwide•Oconomowoc, WI

1d•Remote

About The Position

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Administrative Assistant, a key member of the Group Benefits Underwriting team, is responsible for managing the underwriting mailbox, including monitoring incoming messages, distributing work, and retrieving all enrollment forms and related documentation. This role also involves converting enrollment emails and attachments into PDFs for processing and performing all indexing activities required to support the Underwriting team. Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you! As an Administrative Assistant, you'll provide a broad range of administrative support functions, under direct supervision. You will compose internal correspondence, maintain and update office records, gather information for reports and presentations and coordinate calendars for leader(s) and/or team.

Requirements

High school diploma or general education degree (GED)
Demonstrates strong ability to work independently and to adjust schedule to meet service standards
Proven ability to remain focused in fast paced environment
Proven ability to multi-task
Proficient use of computer systems
Must possess effective verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Knowledge of office practices and procedures.
Strong organizational skills for work management.
Good communication skills to effectively interact with others.
Ability to proofread own work for format and accuracy.
Intermediate mathematical skills.
Ability to build effective business relationships.

Nice To Haves

Previous experience in the insurance industry
Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus.
Typically, two or more years of related administrative experience preferred.
Other criteria, including leadership skills, competencies and experiences may take precedence.

Responsibilities

Monitor the underwriting mailbox and ensure incoming enrollment forms are converted and sent to an indexing queue
Distribute emails from the underwriting mailbox to appropriate team members/departments
Convert enrollment form emails and attachments into a single PDF and upload to the indexing queue
Monitor the indexing queue and index all documents based on written procedures
Build and maintain relationships with internal partners to improve department performance
Focuses on the daily calendar planning. Usually does not manage leader's personal calendar.
Coordinates and provides options for travel plans for leader(s) and team.
Screens communications for action items and due dates, bringing key items to the leader's attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc.
Provides assistance with office procedures or processes that help the team be more productive and efficient.
Monitors expenses, processes expense reports in a timely manner and monitors expense reports submitted by staff for accurate reporting.
Performs quality check of invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to office budget coordinator.
Helps other administrative assistants as needed. May provide general office training to new associates.
Stays current on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department-level plans.
Participates in special projects as assigned.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire