Administrative Assistant - PT - Days (74960)

Hamilton Health Care System • Cleveland, TN

1d • Onsite

About The Position

Entry-level AH support position; relies on instructions and pre-established guidelines to perform the primary functions of the job. Provides basic administrative and customer service support in one or more functional areas of the Associate Health Department. Performs duties under immediate supervision, seeking advice and direction to respond to non-routine issues.

Requirements

• High School Graduate or equivalent, one-year administrative training in an accredited business or college preferred.
• Two years related work experience preferable in a health care or Human Resources setting.
• Basic knowledge of medical terminology, medical insurance and medically affiliated software is preferred.
• Good oral, written and interpersonal communication skills to effectively interact with internal and external customers.
• Commitment to providing excellent customer service, ability to remain calm and courteous when handling difficult calls and requests.
• Ability to maintain confidentiality regarding all documents and communications.
• Ability to interpret and follow oral documented procedures, instructions, laws, and policies.
• Ability to project a positive and professional image on behalf of the organization.
• Intermediate proficiency level using PC and related programs such as, Microsoft Word, Excel & PowerPoint, Outlook/email and Internet.
• Ability to perform data entry with accuracy, speed and meticulous attention to detail.
• Knowledge of and ability to perform basic math calculations.

Nice To Haves

• Prior experience in customer service and/or performing administrative duties a plus.
• Bilingual preferred but not necessary.

Responsibilities

• Scheduling appointments
• Upkeeping patient charts
• Registering patients
• Maintaining insurance authorization
• Taking patient payments as needed
• Scanning documents to electronic records

Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED