Advice Representative - Nurse Advice Call Center
About The Position
Under the direction of the Supervisor, Nurse Advice Line, the Nurse Advice Line Representative for the Nurse Advice Line is responsible for the management of incoming Nurse Advice calls. Provides clerical functions which support the Nurse Advice Line staff and management. Refers callers to community resource, health class, and/or physician referral when necessary. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Basic MS Word, Windows, Excel experience.
Nice To Haves
- Associate's Degree, Or equivalent education/experience
- 2 years experience in a Health care environment.
- Experience with multiple line telecommunication system.
Responsibilities
- management of incoming Nurse Advice calls.
- Provides clerical functions which support the Nurse Advice Line staff and management.
- Refers callers to community resource, health class, and/or physician referral when necessary.
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
