Agency Director - In-Home Care Agency
About The Position
Caring Senior Service of El Paso is looking for a bilingual (English/Spanish) Agency Director to lead our local office and help grow a compassionate team dedicated to helping seniors remain safe, healthy, and independent at home. This is an exciting leadership opportunity for a motivated, hands-on professional who thrives in a fast-paced, start-up style environment and wants to make a meaningful difference in their community. As Agency Director, you will oversee daily operations, support caregivers, build referral relationships, and ensure our clients receive the highest quality care.
Requirements
- Bilingual: Fluent in English and Spanish (required)
- 5+ years of leadership or management experience
- Experience in healthcare, home care, senior services, or service operations
- Strong organizational, communication, and problem-solving skills
- Self-starter who can work independently and lead with confidence
- Ability to lift up to 50 lbs
- Ability to drive to client homes and community meetings
- Some on-call availability, including occasional evenings or weekends
Nice To Haves
- Direct experience providing care for seniors or in-home care services
- Experience managing caregivers or healthcare teams
Responsibilities
- Oversee day-to-day operations of the home care agency
- Lead, mentor, and support office staff and caregivers
- Create a positive, accountable, and mission-driven team culture
- Identify opportunities to grow the business and increase efficiency
- Build systems, processes, and workflows that support long-term success
- Represent the agency in the community and build referral partnerships
- Conduct in-home client consultations and safety assessments
- Ensure caregivers are trained, supported, and delivering excellent care
- Maintain strong relationships with clients and families
- Ensure compliance with all state, federal, and local regulations
- Maintain licensing, documentation, and agency records
- Manage scheduling, billing, payroll, and collections
- Monitor budgets and operational performance
- Help drive sustainable growth and profitability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
