Appointment Coordinator

Marshfield Clinic Health System • Eau Claire, WI

2d • Onsite

About The Position

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

Requirements

• Excellent written and verbal communication skills.
• Keyboard, computer, and telephone proficiency.

Nice To Haves

• Completion of a Medical Terminology course.
• Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.
• Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

Benefits

• Positions listed as 30 hours per week or greater are offered the level 1 benefit package.
• Positions listed as 20 – 29 hours per week are offered the level 2 benefit package.
• Positions listed as less than 19 hours per week are non-benefited.
• Benefits for temporary positions vary. Details will be discussed in the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed