Appointment Coordinator

Sanford Health • Eau Claire, WI

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About The Position

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

Requirements

• Excellent written and verbal communication skills.
• Keyboard, computer, and telephone proficiency.

Nice To Haves

• Completion of a Medical Terminology course.
• Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.
• Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED