Assistant Bursar

University of Saint Joseph•West Hartford, CT

About The Position

This position is responsible for supporting the daily function of the Bursars Office and assists students with account inquiries. This position assists the Bursar in the functions and activities of the student accounts area. Additionally, this person will assist the Bursar to ensure the accurate accounting of invoicing, collection, of services provided by the College, while assuring compliance with college policies and financial aid regulations. In performing these functions, this person will be required to safeguard the confidentiality of student accounts and college revenue and receivable accounts. Organize, perform the billing, collection, deposit, disbursement and record maintenance of tuition and fees and other university and student related funds. Participate in the establishment of policies/procedures regarding the above activities and consistently assist with updating the bursar's office procedures manual. Assists with the coordination of the day-to-day operations of the Bursar office with a goal of providing exceptional customer services to students and parents regarding student financial questions. Deal directly with students and resolve all issues concerning student accounts. Coordinate the monetary aspects of registration and adjustment periods. Monitor and evaluate operational processes for efficiency and desired outcomes and recommend improvements to Bursar as necessary. Participate in the maintenance of accurate financial records to facilitate information flow between the Bursar's Office, the Business Office and other designated offices throughout the University and ensure coordination of functions. Participate in the reconciliation of the Bursar's Office records with those of the Business Office to ensure complete agreement of billing, receipts, disbursements and outstanding receivable records. Prepare as needed weekly, monthly, quarterly and annual reports and analyses. Participate in the weekly Title IV refund processes to ensure the institution complies with all federal and institutional policies. In conjunction with the Bursar, assume responsibility for the operation, maintenance, and program enhancement of the automated student information system Jenzabar EX as these activities pertain to the Bursar's Office. Assist Bursar in managing all CASHNet functionalities such as Payment plans, Billing statements, and updating direct deposits. Manage the collections process, including but not limited to creating and monitoring A/R, sending collection letters, calling delinquent accounts, preparing accounts to be turned over to a collections agency, working directly with collections agency, updating student accounts weekly and verifying agency fee for performance. Manage receipt and posting of all charges and loans through Jenzabar Perform other duties as assigned. Decisions based on established University Policies with regard to student accounts, payment arrangements and release of holds.

Requirements

Associate’s degree required in accounting or other related fields.
2+ years related experience preferred.
Strong organizational skills and attention to detail.
Able to function independently while operating effectively within a team environment
Possess solid general computer skills, including ability to work in a Windows environment.
Proficiency with MS Office.
Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents
Demonstrated ability to handle complex and multiple tasks in a professional and efficient manner
Exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision
Professional, courteous demeanor and appearance; ability to engage positively and work professionally with students, faculty, staff and administration and represent the University professionally to the public
Commitment to the mission of the University of Saint Joseph
Physical ability to perform essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Bachelor’s degree in accounting or other related fields preferred.
Higher Education administration experience preferred.
Experience with Jenzabar and similar Student Information Systems preferred.

Responsibilities

Organize, perform the billing, collection, deposit, disbursement and record maintenance of tuition and fees and other university and student related funds.
Participate in the establishment of policies/procedures regarding the above activities and consistently assist with updating the bursar's office procedures manual.
Assists with the coordination of the day-to-day operations of the Bursar office with a goal of providing exceptional customer services to students and parents regarding student financial questions.
Deal directly with students and resolve all issues concerning student accounts.
Coordinate the monetary aspects of registration and adjustment periods.
Monitor and evaluate operational processes for efficiency and desired outcomes and recommend improvements to Bursar as necessary.
Participate in the maintenance of accurate financial records to facilitate information flow between the Bursar's Office, the Business Office and other designated offices throughout the University and ensure coordination of functions.
Participate in the reconciliation of the Bursar's Office records with those of the Business Office to ensure complete agreement of billing, receipts, disbursements and outstanding receivable records.
Prepare as needed weekly, monthly, quarterly and annual reports and analyses.
Participate in the weekly Title IV refund processes to ensure the institution complies with all federal and institutional policies.
In conjunction with the Bursar, assume responsibility for the operation, maintenance, and program enhancement of the automated student information system Jenzabar EX as these activities pertain to the Bursar's Office.
Assist Bursar in managing all CASHNet functionalities such as Payment plans, Billing statements, and updating direct deposits.
Manage the collections process, including but not limited to creating and monitoring A/R, sending collection letters, calling delinquent accounts, preparing accounts to be turned over to a collections agency, working directly with collections agency, updating student accounts weekly and verifying agency fee for performance.
Manage receipt and posting of all charges and loans through Jenzabar
Perform other duties as assigned.
Decisions based on established University Policies with regard to student accounts, payment arrangements and release of holds.