Assistant Food and Beverage Manager

Four Seasons Hotels and Resorts • New Orleans, LA

5d

About The Position

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our amazing Food and Beverage team as In-Room Dining Assistant Manager. The position is responsible for planning, organizing, controlling and directing the work of employees in the Room Service department while ensuring guest satisfaction.

Requirements

• 1-2 years previous experience in a line, supervisory or assistant manager position in F&B.
• College degree, preferably specializing in hotel/restaurant management or equivalent experience required
• Ability to operate computer equipment
• Strong Interpersonal skills
• Strong written and oral communication skills
• Oral, written and reading proficiency in the English language
• ServSafe certification and RSV permits required

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Benefits

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level