Audio Visual Technician II - IT

San Manuel Band of Mission Indians•Highland, CA

11d

About The Position

Under the direction of the Supervisor, Audio Visual - IT, the Audio Visual Technician II - IT provides higher level, in-depth technical End User support on audio visual systems. This Role also creates and maintains troubleshooting /end user documentation primarily for audio visual (A/V) equipment. Provides training and ongoing support to users and other Audio Visual Technicians. This position may also act as a lead for other A/V team members on operational and project related tasks, as directed by leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Programs, engineers, operates and setups a variety of A/V equipment including, but not limited to; microphones, speakers, projectors, video screens, and video monitors. 2. Operates and monitors the TV systems throughout the Yaamava’ Resort & Casino and other Tribal locations. Contacts proper maintenance companies, as necessary. 3. Collaborates with the IT Service Desk leadership to design and install A/V technology solutions. Coaches and trains other A/V team members. Walks jobsites with vendors, various IT and non-IT support teams. 4. Transports, set-ups, removes and operates A/V equipment for onsite meetings. Assists with the purchase of new equipment and supplies as necessary and administer competitive bid process. 5. Installs, troubleshoots, and programs A/V systems throughout the Yaamava’ Resort & Casino and all Tribal locations. 6. Develops and executes preventative maintenance programs and procedures. Creates detailed line drawings, project plans and executive summaries. 7. Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database. 8. Performs testing on various audio, video and signals for the Yaamava’ Resort & Casino and all other Tribal locations. 9. Ensures all A/V presentation rooms/spaces are presentable for use and end user A/V needs are met. 10. Performs other duties as assigned to support the eﬃcient operation of the department.

Requirements

High School Diploma or GED is required.
Minimum of five (5) years of audio visual related experience, which includes working directly with projectors, microphones, speakers, amplifiers, and LCD/Plasma displays required.
Vast knowledge of audio, visual, lighting and digital equipment is vital.
Advanced technical aptitude in audio visual technology, computers and networking.
Requires comprehensive knowledge of network hardware and software.
Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.
Ability to create a positive and professional business relationships with internal and external clients.
Intermediate to Advanced proficiency in Microsoft Word, Excel, PowerPoint and Outlook is essential.
Intermediate to Advanced proficiency in Crestron, QSC equipment, Amplifiers, Receivers, A/V converters and processors.
A valid driver's license and vehicle insurance with minimum liability limits is required.

Nice To Haves

Experience working with digital signage and audio software such as Industry Weapon, Crestron, Orange Door, and SpinetiX is preferred.
Prior experience in leading small teams is preferred.
Professional certifications in Audio Visual technology or a related course preferred.

Responsibilities

Programs, engineers, operates and setups a variety of A/V equipment including, but not limited to; microphones, speakers, projectors, video screens, and video monitors.
Operates and monitors the TV systems throughout the Yaamava’ Resort & Casino and other Tribal locations. Contacts proper maintenance companies, as necessary.
Collaborates with the IT Service Desk leadership to design and install A/V technology solutions. Coaches and trains other A/V team members. Walks jobsites with vendors, various IT and non-IT support teams.
Transports, set-ups, removes and operates A/V equipment for onsite meetings. Assists with the purchase of new equipment and supplies as necessary and administer competitive bid process.
Installs, troubleshoots, and programs A/V systems throughout the Yaamava’ Resort & Casino and all Tribal locations.
Develops and executes preventative maintenance programs and procedures. Creates detailed line drawings, project plans and executive summaries.
Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
Performs testing on various audio, video and signals for the Yaamava’ Resort & Casino and all other Tribal locations.
Ensures all A/V presentation rooms/spaces are presentable for use and end user A/V needs are met.
Performs other duties as assigned to support the eﬃcient operation of the department.