Luxury Automotive Service Advisor - The Premier Collection

The Premier Collection • Elmsford, NY

6d • $80,000 - $120,000 • Onsite

About The Position

At The Premier Collection, our people are our greatest asset. Built on the principles of Integrity, Fair Pricing, Service Excellence, and Respect, we are a third-generation family-owned automotive group committed to developing our team and promoting from within.
We’re looking for a customer-focused Automotive Service Advisor who thrives in a fast-paced environment and takes pride in delivering an exceptional service experience.

Requirements

• Customer-focused, empathetic communicator
• Positive, high-energy attitude with strong work ethic
• Strong organization and attention to detail
• Excellent verbal and written communication skills
• Ability to work well in a team environment
• Comfortable with computer systems and service documentation
• Valid driver’s license required

Responsibilities

• Welcome customers and guide them through the service process from start to finish
• Listen to customer concerns and recommend appropriate maintenance and repairs
• Explain service needs based on vehicle mileage and maintenance schedules
• Coordinate valet pickup and delivery when needed
• Ensure accurate documentation of complaint, cause, and correction
• Follow up with customers after service to ensure satisfaction
• Deliver an exceptional customer experience while representing The Premier Collection brand

Benefits

• 5-day work week with strong work/life balance
• Up to 3 weeks paid vacation
• Competitive hourly pay based on experience
• Health insurance (50% employer contribution)
• 401(k) plan
• Career growth & promotion from within
• Ongoing training, professional seminars, and development
• Employee discounts on vehicles, service, parts, and accessories
• Flexible scheduling
• Free lunch on Saturdays
• Monthly birthday & anniversary celebrations
• State-of-the-art facilities
• Supportive, family-friendly team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed