Availability Manager, IT Services (AE26011132)

Advantage Engineering & IT Solutions Inc

8d•Onsite

About The Position

AEITS, Inc., a GTSC company, is growing its team! Seeking an Availability Manager, IT Services to support our customer in the Fort Meade, MD area. You will play a key role in analyzing business and technical processes to formulate and develop business information processing systems. Coordinates with business and technology teams. Location: Annapolis Junction, Maryland Shiftwork: M-F 10pm - 6am or M-Thur 8pm - 6am All work is on-site. This is not a hybrid or remote position. Mission: Responsible for overseeing all provided IT services and ensuring they always remain available to the client. This includes desktops, servers, network, telephony and cloud-based services. In the circumstances where a service outage does occur it is your role to ensure service is restored as fast as possible

Requirements

10 years of relevant experience and a bachelor's degree, or 15+ years of experience and a high school/GED diploma.
Active TS/SCI with a polygraph.

Responsibilities

Responsible for overseeing all provided IT services and ensuring they always remain available to the client.
Responsible for desktops, servers, network, telephony and cloud-based services.
When a service outage occurs, it is your responsibility to ensure service is restored as fast as possible.

Benefits

401K with employer contribution. Fully vested at 1 year anniversary.
Five (5) weeks comprehensive annual leave (25 workdays).
Additional leave can be earned in lieu of overtime.
11 Paid Federal Government Holidays.
Up to $5,000 annually for individually tailored education / training program.
All education plans must be pre-approved by Advantage Engineering management.
Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
Short-term and long-term disability.
We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
All employees are eligible to earn generous incentives and performance bonuses.