Aviate & Next-Gen Onboarding Lead

CAMP Systems International, Inc. • San Diego, CA

1d • $70,000 - $80,000

About The Position

The Aviate & Next-Gen Onboarding Lead position will drive the implementation and
onboarding of Aviate customers and ensure product adoption of Next-Gen
applications. This customer and stakeholder-facing role partners with internal
teams and vendors to plan deployments, migrate/configure data and workflows,
train users, and ensure successful go-lives with measurable adoption and support
readiness.

Requirements

• Bachelor’s degree in computer/information systems, Business, or related field; or equivalent combination of education and experience.
• Entry-to-mid level experience supporting software implementations, business systems, data services, or customer-facing technical roles.
• Strong information gathering, documentation, and stakeholder communication skills.
• Ability to learn new applications quickly and translate features into practical business processes.
• Experience coordinating tasks across multiple teams; strong organization and time management.
• Experience training end users and creating clear job aids/SOPs.
• Working knowledge of data concepts (imports/exports, validation, basic SQL or reporting concepts preferred).
• Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience implementing web-based/SaaS business applications (Aviate or similar).
• Familiarity with testing/UAT, cutover planning, and go-live support.

Nice To Haves

• Experience with reporting/analytics tools and/or scripting for data loads.
• Manufacturing/operations systems exposure (if applicable).

Responsibilities

• Serve as a key lead for Aviate implementation, including planning, coordination, execution, and go-live readiness.
• Lead onboarding and rollout of next-gen applications (Mobile Warehouse, Sales Edge Quoting, etc.), ensuring consistent processes, documentation, and training.
• Gather and document business requirements; translate needs into system configuration, workflows, roles/permissions, and reporting requirements.
• Coordinate with business stakeholders to manage timelines, dependencies, risks, and issue resolution.
• Support data readiness activities (e.g., data mapping, validation, migration support) and define acceptance criteria.
• Develop and execute test plans and manage cutover activities.
• Create and maintain implementation artifacts: project plans, status updates and training materials
• Deliver end-user training (remote and/or onsite), office hours, and onboarding sessions; ensure users are enabled for day-one productivity.
• Establish post-go-live support processes (triage, escalation paths, knowledge base content) and drive continuous improvement based on feedback.
• Travel onsite as needed to support implementations, training, and go-live events.
• Perform other duties as assigned.

Benefits

• Join a culture where your ideas matter, your impact is real, and your growth is supported.
• Be part of a team reimagining the future of aviation.
• CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled.
• CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• To request reasonable accommodation, please contact [e-mail] [[e-mail]].
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level