Aviate & Next-Gen Onboarding Lead

San Diego, CA USA • San Diego, CA

13h • $70,000 - $80,000

About The Position

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence. Our Mission & Vision: We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences. Our Values & Excellence Mindset: We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative. What You Will Experience in This Role: The Aviate & Next-Gen Onboarding Lead position will drive the implementation and onboarding of Aviate customers and ensure product adoption of Next-Gen applications. This customer and stakeholder-facing role partners with internal teams and vendors to plan deployments, migrate/configure data and workflows, train users, and ensure successful go-lives with measurable adoption and support readiness.

Requirements

• Bachelor’s degree in computer/information systems, Business, or related field; or equivalent combination of education and experience.
• Entry-to-mid level experience supporting software implementations, business systems, data services, or customer-facing technical roles.
• Strong information gathering, documentation, and stakeholder communication skills.
• Ability to learn new applications quickly and translate features into practical business processes.
• Experience coordinating tasks across multiple teams; strong organization and time management.
• Experience training end users and creating clear job aids/SOPs.
• Working knowledge of data concepts (imports/exports, validation, basic SQL or reporting concepts preferred).
• Microsoft Office (Word, Excel, Outlook, PowerPoint).

Nice To Haves

• Experience implementing web-based/SaaS business applications (Aviate or similar).
• Familiarity with testing/UAT, cutover planning, and go-live support.
• Experience with reporting/analytics tools and/or scripting for data loads.
• Manufacturing/operations systems exposure (if applicable).

Responsibilities

• Serve as a key lead for Aviate implementation, including planning, coordination, execution, and go-live readiness.
• Lead onboarding and rollout of next-gen applications (Mobile Warehouse, Sales Edge Quoting, etc.), ensuring consistent processes, documentation, and training.
• Gather and document business requirements; translate needs into system configuration, workflows, roles/permissions, and reporting requirements.
• Coordinate with business stakeholders to manage timelines, dependencies, risks, and issue resolution.
• Support data readiness activities (e.g., data mapping, validation, migration support) and define acceptance criteria.
• Develop and execute test plans and manage cutover activities.
• Create and maintain implementation artifacts: project plans, status updates and training materials
• Deliver end-user training (remote and/or onsite), office hours, and onboarding sessions; ensure users are enabled for day-one productivity.
• Establish post-go-live support processes (triage, escalation paths, knowledge base content) and drive continuous improvement based on feedback.
• Travel onsite as needed to support implementations, training, and go-live events.
• Perform other duties as assigned.

Benefits

• Join a culture where your ideas matter, your impact is real, and your growth is supported.
• Be part of a team reimagining the future of aviation.
• CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled.
• CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
• To request reasonable accommodation, please contact [e-mail] .
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level