BDC Representative

Lithia & Driveway•Old Bridge, NJ

6d•$60,000 - $80,000

About The Position

DCH Academy Honda NOW HIRING BDC Representatives in our Sales Department! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a nationally-recognized team culture and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center. Pay: Annual earning potential of $60k to $80k based on experience Schedule: Full time, weekly schedule will be discussed with management Why Join Our Team? Nationally-recognized team culture - winner of Best Dealerships to Work For Incredibly busy BDC Department - 2000+ leads and 300+ cars sold per month! Performance-based pay plan - $15 bonus for each appointment shown and up to $25 bonus for appointments sold Who We're Looking For: Experienced call center and BDC representatives Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers What We Can Offer You: Competitive, performance-based pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. This is an hourly position with with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

Experienced call center and BDC representatives
Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.

Responsibilities

Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.