Billing Office Lead

South Sound Behavioral Hospital•Lacey, WA

11d•$27 - $28•Onsite

About The Position

JOIN OUR TEAM AS A BUSINESS OFFICE LEAD MONTHLY BONUS OPPORTUNITY! Your Work Matters How will you make a difference? Are you an experienced and detail-oriented Hospital Billing Office Lead ready to take on a pivotal role in ensuring the efficient billing of behavioral health and chemical dependency claims? Join our team at South Sound Behavioral Hospital ! The Business Office Lead helps ensure the efficiency of billing, collecting and payment posting process. Provide timely follow-up and accurate collection of third party payer receivables. Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol. Complete documentation of all collection activities in accounting system per departmental protocol. Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner. Process required reports weekly to the BOM. Active roll in the month end process. Prepare adjustments understand all logs, including Medicare bd, admin allow, charity, denials and any new ones that would arise. Your Experience Matters What we’re looking for: Education: High school graduate or equivalent preferred. Experience: A minimum of two (2) years of collection experience in a healthcare setting is required. Hospital experience highly preferred. Working knowledge and understanding of insurance rules and regulations. Basic familiarity with MS Excel. Additional Skill Requirements: Excellent communication skills and a professional demeanor. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance Short-term and long-term disability insurance Paid time off Paid holidays Cafeteria on site Employee engagement events Employee assistance program Employee recognition program Free parking Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of South Sound Behavioral Hospital. Compensation: This is a full-time role and the expected compensation range is $27-$28an hour + monthly bonus opportunity ! We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Business Office Lead! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to South Sound Behavioral Hospital (SSBH), where passion meets purpose in the realm of mental health and substance use disorder treatment. Our 138-bed facility located in Lacey, WA, SSBH is the newest behavioral health facility in the area equipped with cutting-edge safety features to ensure a secure and supportive environment for both our employees and our patients. At SSBH, our expert team, including licensed psychiatrists, compassionate nurses, skilled therapists, and adept technicians, is united by a singular commitment — to deliver exceptional care to every individual, regardless of their financial circumstances . We offer specialized programs to create a haven for patients to embark on their healing journey in utmost comfort. Join us in our transformative mission to redefine mental healthcare through person-centered care. Here, your unique skills and boundless compassion have the power to make a profound impact on the lives of those in need. If you are ready to contribute to a community that values excellence and empathy, seize this opportunity to apply and become a catalyst for positive change at South Sound Behavioral Hospital. To learn more about SSBH, visit us at: https://www.southsoundbehavioralhospital.com/ TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice ____________________________________________________________ South Sound Behavioral Hospital values a diverse, inclusive workforce and provides equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Requirements

High school graduate or equivalent preferred
A minimum of two (2) years of collection experience in a healthcare setting is required
Hospital experience highly preferred
Working knowledge and understanding of insurance rules and regulations
Basic familiarity with MS Excel
Excellent communication skills and a professional demeanor
Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment
May be required to work occasional overtime and flexible hours

Responsibilities

helps ensure the efficiency of billing, collecting and payment posting process
Provide timely follow-up and accurate collection of third party payer receivables
Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol
Complete documentation of all collection activities in accounting system per departmental protocol
Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner
Process required reports weekly to the BOM
Active roll in the month end process
Prepare adjustments understand all logs, including Medicare bd, admin allow, charity, denials and any new ones that would arise