Central Billing Office Team Lead
About The Position
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Do you want to use your problem solving skills and knowledge of finance to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first. The CBO Team Lead is responsible for performing a variety of tasks related to assisting a Central Business Office (CBO) Supervisor and CBO Manager/Director in revenue life cycle management. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Concentra is a national health care company focused on improving America’s workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.
Requirements
- High school diploma or GED equivalent
- Customarily has at least two or more years of accounts receivable and medical billing experience
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Proficient in Microsoft Word and Excel knowledge
- Effective customer service and written and verbal communication skills
- Ability to work under tight time schedule as well as handle and prioritize tasks
- Problem solving skills
- Ability to work independently
- Attention to detail
- Ability to assist peers
Nice To Haves
- Some college or specialty training in revenue cycle or equivalent job relevant experience preferred
Responsibilities
- Perform lead duties in CBO areas, such as Cash Application, Accounts Receivable, and Billing
- Train colleagues on policies and procedures. Provide orientation for new colleagues.
- Assist CBO Supervisors/Managers in process management
- Assist colleagues with implementing CBO initiatives
- Assist colleagues with problem resolution
- Schedule department work and assign tasks
- Provide input to Supervisor about colleague performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
