Brand Manager

Salem Media Group, Inc

2d•$48,000 - $58,000•Remote

About The Position

Brand Manager, WorshipHouse Media Company Overview: Salem Church Products (SCP) is a multi-brand digital business focused on equipping leaders for ministry. Our brands serve pastors and church leaders in worship, preaching and teaching, children’s ministry, and staffing with high-quality solutions that help them spread the Gospel in their communities. We are a highly collaborative, high-trust team that values initiative, results, and a little fun along the way. This position is remote with optional office access, if located in Richmond, VA. The Role SCP is seeking a Brand Manager for WorshipHouse Media, the largest site for church media. This role owns the day-to-day operation and performance of the brand, with responsibility for site operations, product and catalog management, merchandising, vendor relationships, and customer experience. You'll lead a small team (1 to 2 people) that handles product additions, customer service, and platform operations, and you'll serve as the primary point of contact for the marketing and web development teams on campaigns, site projects, and ongoing improvements. You'll also partner with senior leadership to help shape the future direction of the brand.This is a great fit for someone who is highly organized, takes ownership seriously, enjoys being the person who keeps things running well, and has a genuine connection to the church media world.

Requirements

Experience in eCommerce or online marketplaces (Shopify experience strongly preferred)
Strong organizational skills and attention to detail
Comfortable managing multiple priorities and keeping projects on track
A relational communicator who builds trust with vendors, partners, and teammates
Self-motivated with a problem-solving mindset
Strong familiarity with the faith-based community
Comfortable working in a remote team environment
Bachelor's degree or equivalent professional experience

Nice To Haves

Familiarity with church media, including worship backgrounds, mini movies, ProPresenter, and common digital asset formats
Background in people management or leading small teams
Technical knowledge of digital media file types and church presentation software
Previous work in a faith-based or ministry-focused organization
Experience with PIM systems or large product catalog management
Experience with SQL, MySQL, or other database tools

Responsibilities

Lead site operations including product creation, merchandising, and ongoing UX improvements
Oversee the product catalog and cross-functional PIM (Product Information Management) operations, ensuring accurate listings, strong presentation, and a well-organized store
Determine marketing promotions and campaign priorities, partnering with the marketing team on execution
Own vendor and partner relationships, working relationally with content producers to maintain and grow the product selection
Lead and support a small team (1-2 people) responsible for product uploads, customer service, and platform tasks
Provide technically informed customer support guidance, including questions related to digital file types, software compatibility, and church media workflows
Collaborate with web development on site improvements, new features, and troubleshooting
Partner with senior leadership to help define the future direction of the site and brand
Monitor site performance and report on key metrics, flagging opportunities and issues to leadership
Stay informed on eCommerce trends and developments in the church media space,bringing relevant ideas to the team