Business Analyst, R&D Portfolio Operations Business Insights & Technology (BI&T)

Bristol Myers Squibb • Princeton, NJ

6d

About The Position

The Manager, Business Solutions Analyst, is a key member of the R&D Portfolio & Program Excellence product line within R&D Portfolio Operations BI&T. This role serves as the technical and analytical partner to product owners, program leaders, and IT delivery teams—turning business needs into scalable, high‑quality digital capabilities that enable effective portfolio governance, program management, RAID/risk tracking, and connected workflows across the R&D ecosystem. This role owns the end‑to‑end analysis and functional solution design lifecycle across R&D Project, Risk, and Resource Management capabilities and their integrations. The individual applies systems thinking, data fluency, and AI‑enabled analysis to design workflows that improve portfolio governance, decision quality, and operational efficiency across the R&D ecosystem.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Life Sciences, or related discipline.
• 3–5 years of experience as a technical business analyst or solutions analyst, preferably in pharmaceutical or healthcare settings.
• Strong understanding of the Software Development Lifecycle (SDLC) with demonstrated proficiency in core business analysis disciplines, including problem framing, requirements elicitation, solution design, traceability, and validation.
• Understanding of R&D portfolio management, program/project management, and RAID/risk or governance workflows.
• Experience designing or supporting AI‑enabled workflows (e.g., prompt design, grounding strategies, evaluation approaches).
• Experience using Python or similar tools for scripting, automation, analytics, and reporting; proficiency with SQL for data manipulation and analysis.
• Proficiency in clear and concise requirements documentation, process modeling (e.g., BPMN, Visio, Lucidchart), and drafting user acceptance criteria.
• Experience using business analysis and delivery tools such as Figma, JIRA, Confluence, and Microsoft Office (or comparable platforms).
• Effective communicator with the ability to drive conversations with both technical and non‑technical stakeholders.
• Detail‑oriented, organized, and able to manage multiple priorities in a fast‑paced, matrixed environment.
• Collaborative team player with demonstrated willingness to learn and adapt in a dynamic product ecosystem.

Responsibilities

• Own End‑to‑End Solution Analysis & Design: Lead discovery using AI‑assisted techniques (e.g., synthesis of interviews, process mapping, document analysis) alongside traditional methods.
• Translate business needs into clear, actionable use cases, functional designs, and process flows that enable effective portfolio governance and decision‑making.
• Define success criteria focused on decision quality, efficiency, and explainability - not just feature delivery.
• Design Scalable, AI‑Enabled Solutions: Translate requirements into functional solutions that account for system constraints, data models, integrations, validation expectations, and user experience.
• Understand data structures, lineage, and flows across portfolio tools.
• Support the design of AI‑enabled workflows, including prompt templates, grounding strategies, and evaluation approaches, with appropriate human oversight.
• Prototype and iterate on solutions using tools such as Python, Jupyter Notebook, and Figma.
• Ensure Quality, Compliance & Deployment Readiness: Lead UAT strategy and execution, including scenario definition, defect triage, and readiness assessment.
• Validate that solutions meet requirements, compliance expectations, CSV/SDLC standards, and AI‑specific validation considerations.
• Support deployment readiness through documentation, training materials, and release communications.
• Act as a Trusted Partner to our Stakeholders: Serve as the primary liaison between product owners, portfolio operations, program leadership, and BI&T delivery teams.
• Communicate complex technical and analytical concepts clearly to technical and non‑technical stakeholders using plain, transparent language.
• Support change management, adoption, and continuous improvement cycles across the product lifecycle.
• Drive Continuous Improvement & AI Adoption: Identify opportunities where AI can reduce manual effort, improve insight quality, or accelerate decisions across portfolio and risk workflows.
• Support pilots and scale‑up of AI‑enabled capabilities, bringing forward ideas that improve data quality, workflow integration, and user experience.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level