Business Operations Intern – Business Operations
About The Position
This internship provides an opportunity to work with the Business Operations team supporting internal departments through the creation of tools, resources, and processes that support our business. Primary responsibilities include managing individual assignments and collaborating in potential group projects to support in-year Business Operations priorities. There are two open positions available; job responsibilities will be divided among the two positions. Support Sales Process and Tools Content Management. Manage assigned projects through Asana system and provide weekly updates to leadership Collaborate with CCO leaders to create/update documentation and or videos (using AI enhanced tools) for Business Operations and CCO sales processes (i.e., Salesforce). Conducts in-system audits and data clean-up of key systems (i.e., Salesforce, Cornerstone, Air Table) Testing & Analysis of Sales Support Systems and Processes. Conduct testing of courses/modules/processes as needed Utilize AI tools to create tools and workflows to support sales support and sales related programs Analyze and report findings back to leadership for future enhancements and improvements Performs other duties as assigned. Supports Business Operations leadership on ad-hoc projects.
Requirements
- 4-year college degree in communications, learning & development, marketing, advertising, media, business management degree, or other related field in progress. Open to students starting their senior year.
- 3.0+ GPA.
- Strong organizational / time management skills; detailed oriented.
- Collaborative and professional style with the objective of building strong relationships with diverse customer groups and vendors.
- Self-starter with a diligent work ethic and demonstrated flexibility.
- Strong attention to detail.
- Able to multi-task and stay calm under pressure.
- Excellent verbal and written communications skills including delivering effective presentations.
- Able to complete required math calculations (e.g., multiply, divide, rate, ratio, percent, produce / interpret bar graphs).
- Has experience with basic AI/LLM tool usage (i.e., prompt writing, summarizing data, synthesizing key information, and validating AI/LLM outputs)
- Proficient in Microsoft 365 or Office applications (i.e., Word, Excel, Outlook, and PowerPoint).
- Basic use of any AI/LLM platform (i.e., Copilot, Chat-GPT, Claude, Perplexity).
- Proficient in using a PC with Windows operating system.
Responsibilities
- Support Sales Process and Tools Content Management.
- Manage assigned projects through Asana system and provide weekly updates to leadership
- Collaborate with CCO leaders to create/update documentation and or videos (using AI enhanced tools) for Business Operations and CCO sales processes (i.e., Salesforce).
- Conducts in-system audits and data clean-up of key systems (i.e., Salesforce, Cornerstone, Air Table)
- Testing & Analysis of Sales Support Systems and Processes.
- Conduct testing of courses/modules/processes as needed
- Utilize AI tools to create tools and workflows to support sales support and sales related programs
- Analyze and report findings back to leadership for future enhancements and improvements
- Performs other duties as assigned.
- Supports Business Operations leadership on ad-hoc projects.
Benefits
- Multiple Medical, Dental, and Vision Plans to choose from
- Health Care Spending Accounts (HSA and FSA Options)
- Dependent Care Flexible Spending Account
- Optional Short Term and Long Term Disability Plans
- Company Paid Employee Life and AD&D Insurance
- Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
- Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
- Pre-Tax Commuter Spending Account
- Employee Assistance Program (EAP)
- 401(k) Savings Plan with company match
- Paid Time Off (Accrued Vacation and Sick Plans)
- Discounted Gym Memberships
- Professional Development Opportunities
- Employee Resource Groups
- Health, dental and vision plan options
- Spending and health savings accounts
- Employee assistance program
- Critical illness and accident insurance
- Life and disability insurance
- 401(k) Retirement with company match
- Paid time off
- Additional discount programs and benefits
- Identity theft protection
- Legal insurance
- Pet insurance
- Gym memberships
- Home and auto insurance
- Professional Development Opportunities
- Leadership development program
- Peer coaching
- Collaborative career development plans
- Training & development
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What This Job Offers
Career Level
Intern
