Business Process Specialist

Sandvik Coromant • Mebane, NC

5d

About The Position

Join a Global Leader in Manufacturing Innovation! Business Process Specialist | Global Sales | Sandvik Coromant Do you excel at improving business processes, driving digital transformation, and enabling global Sales teams to work smarter? We’re looking for a Business Process Specialist to elevate our Enquiry‑to‑Invoice (ETI) processes and support key Sales systems across Sandvik Coromant. 📍 Location: Anywhere in the US (Preferably around Mebane, NC) 🔧 Industry: Manufacturing / Metal Cutting Tools 🌍 Company: Sandvik Coromant Why Sandvik Coromant? We’re not just a tooling company—we’re shaping the future of manufacturing. With 8,000 employees across 130 countries, we deliver cutting-edge solutions to industries like aerospace, automotive, medical, and energy. Backed by 150 years of innovation through the Sandvik Group, we invest heavily in R&D to stay ahead of the curve. 🌟 What You’ll Do In this role, you will: ✔ Drive adoption and optimization of Sales processes and systems ✔ Maintain & enhance ETI processes, Customer Master data, and services workflows (Returns, Recycling, VAS, etc.) ✔ Consolidate business needs and translate them into clear process & system requirements ✔ Contribute to design & delivery of new solutions as part of an Agile Product Team (EBP/SAP) ✔ Document existing processes and propose structured improvements ✔ Support global change initiatives and the rollout of Sales tools ✔ Test new developments to ensure high-quality system releases ✔ Train, support, and guide Sales teams, SSC/VC teams, and frontline users ✔ Provide insights to strengthen global strategies, platforms, and continuous improvement efforts

Requirements

• Strong ability to design, document, and optimize business processes
• Experience creating and maintaining clear, structured process documentation
• Ability to translate complex concepts into clear, concise communication
• Skilled in coordinating process communication to Sales teams
• Understanding of internal controls, compliance, and best practices
• Ability to balance effective processes with safe and sound sales practices
• Strong knowledge of the total Coromant offering, including Services
• Proven ability to influence, lead, and collaborate across global teams
• Strong multi-tasking skills and comfort working under pressure
• General IT understanding and proficiency with Microsoft Office
• High-level presentation skills across multiple mediums
• Experience with SAP and related business systems
• Strong interpersonal skills and the ability to build trust at all levels
• Bachelor’s degree or equivalent within Sales & Marketing
• Solid understanding of Commercial or Business Operations
• Experience working in international environments
• A track record of continuous improvement and leading change
• Ability to build strong internal and external relationships

Responsibilities

• Drive adoption and optimization of Sales processes and systems
• Maintain & enhance ETI processes, Customer Master data, and services workflows (Returns, Recycling, VAS, etc.)
• Consolidate business needs and translate them into clear process & system requirements
• Contribute to design & delivery of new solutions as part of an Agile Product Team (EBP/SAP)
• Document existing processes and propose structured improvements
• Support global change initiatives and the rollout of Sales tools
• Test new developments to ensure high-quality system releases
• Train, support, and guide Sales teams, SSC/VC teams, and frontline users
• Provide insights to strengthen global strategies, platforms, and continuous improvement efforts

Benefits

• Competitive compensation and benefits package including health, dental, disability, and 401(k)
• Opportunities for professional development and career advancement.
• A collaborative, innovative, and global work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level