Case Manager Lead

Copa Health•Mesa, AZ

8d•$23

About The Position

The Case Manager Lead participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals

Requirements

Bachelor’s degree in behavioral health related field and two (2) years’ of full-time behavioral health work experience; or
Bachelor’s degree in non-behavioral health related field and at least four (4) years’ of full-time behavioral health work experience; or High school diploma or high school equivalency diploma and six (6) years’ of full-time behavioral health work experience
Must have a Level 1 fingerprint clearance card issued by Arizona Department of Public Safety of eligible to receive within eight (8) weeks of hire
Case Manager Leads are required to have the ability to transport members using their own vehicle. To meet this requirement, they must possess:
A valid Arizona (AZ) driver's license
A clean driving record
Current auto insurance and registration

Responsibilities

Provides mentorship and training to Case Manager new hires and trainees, i.e., EMR-Next Gen, Tele-Health, Shadowing Expert, etc.
Works collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the Integrated Service Plan are implemented.
Develops and maintains and manages the Integrated Service Plan (ISP) within required timeframes.
Adjusts the ISP and service delivery as needed based on progress/lack of progress in the specified health, wellness and behavioral health goals.
Provides assistance in maintaining, monitoring and modifying covered behavioral health and healthcare services and community resource needs.
Maintains the person’s comprehensive clinical record, including documentation of activities performed as part of the service delivery process (e.g., assessments, provision of services, coordination of care, discharge planning).

Benefits

Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
Paid Holidays: Celebrate 10 paid holidays annually.
Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
Tuition Reimbursement: Receive up to $3,000 for educational advancement.
Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
Retirement Savings: Benefit from 403(b) retirement plans with a company match.
Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!