Cash Applications Specialist/ Collections

Aston Carter•Cleveland, OH

23h•$22 - $22•Onsite

About The Position

The Accounts Receivable Analyst is responsible for supporting and contributing to the daily operations of the Cash Application and Collections department. Duties include ownership of cash flow through daily reconciliation of lockbox payments and daily collections activities in a high volume, goal-oriented team. • Maintain our commitment to continuous improvement by improving the collection process along with the quality of service provided to our Customers • Adopt new business processes that promote automation and reduce complexity • Collaborate with Field and Central teams to determine root causes of issues leading to past-due invoices; implement action plans to eliminate these root causes • Minimize exposure to bad debt • Proactive review of outstanding balances • Proactive identification of risk accounts

Requirements

Open to entry level candidates or someone with at least 1-2 years of AR experience
They work in a High volume/ fast pace environment
Will be on phones a decent amount-good communication
Will eventually cross train in both cash app and collections, but initially will be assigned a role in either. 4 collections and 1 cash app

Nice To Haves

Anyone with distribution experience is helpful
SAP experience is ideal but any other ERP system works too

Responsibilities

Manages assigned customer accounts
Reduces outstanding past-due balances to levels at or below targets for contractual accounts
Investigates root causes for non-payment
Compiles and implements recommendations towards improving Accounts Receivable (reduction of past-due balances, reduction of remittance issues leading to unapplied payments)
Reporting results to department management and/or Shared Service customers