Chief Clinical Officer

VISITING NURSE dba Stillwater Hospice•Fort Wayne, IN

About The Position

The Chief Clinical Officer provides strategic and operational leadership for all clinical services, including hospice, home health, palliative care, and the Peggy F. Murphy Community Grief Center, ensuring compassionate, high-quality care. This role collaborates closely with the executive team to shape organizational strategy, promote innovation, improve clinical outcomes, and position programs for sustainable future growth.

Requirements

Bachelor’s degree in nursing; master’s degree in nursing leadership preferred; RN license required.
Strong leadership skills across all organizational levels
Excellent public speaking and interpersonal abilities
Complex problem-solving skills
Proven success in leading improvement initiatives
Knowledge of information systems and data analysis
Five years of experience in a healthcare administration role preferred.

Nice To Haves

Understanding of hospice regulations and compliance preferred

Responsibilities

Ensure the organization has a clear vision and strategic plan that fulfills its mission and tracks consistent, timely progress. Help develop comprehensive healthcare strategies and build the infrastructure needed to support them.
Provide leadership in creating programs, organizational, and financial plans.
Foster a culture that promotes and supports employee inclusion and participation.
Establish and maintain positive working relationships internally and externally to help achieve organizational goals.
Communicate and implement organizational goals clearly within your areas of responsibility.
Positively represent the organization’s programs and concepts to other organizations and the public.
Keep informed about key developments and trends in end-of-life care.
Develop an operational plan, which incorporates goals and objectives that work towards the strategic direction of the organization.
Oversee the planning, implementation, and evaluation of the organization's clinical programs and services.
Ensure clinical and operational regulatory compliance with IDOH, CMS, CHAP, and all other regulatory bodies.
Develop innovative ways to improve the operations of the organization and to create new opportunities.
Work with leaders to ensure that we are good stewards of our dollars.
Evaluate the resources and financial outcomes of new services and programs.
Work with Business Development to ensure operational ability to meet performance and census growth goals.
Referral source management and relationship development with referral sources such as senior housing partners, physician groups, and payor sources. Manage relationships with partners/vendors.
Develop, maintain, and revise clinical policies, procedures, and practice guidelines
Ensure regulatory compliance.
Establish appropriate systems and delegate accountability to monitor and ensure appropriate response to patient, family, and community evaluations of services provided.
Develop strategies to improve quality scores, both publicly reported and internal KPI.
Oversee the education team and skills development for all team members.
Oversee the Compliance Officer/program, QAPI Program, Infection Control Program, and Emergency Preparedness Program for the organization.
Assure that staffing levels effectively meet the needs of patients and families to provide quality care while maintaining budgetary expectations.
Develop and evaluate KPIs to enhance clinical outcomes.
Review all concerns and develop process improvements as necessary to resolve issues.
Execute projects assigned by the CEO.
Assume other responsibilities as assigned by the CEO.
Adheres to all Stillwater Hospice policies.
Adheres to Stillwater Hospice privacy practices as described in the Notice of Privacy Practices.

Benefits

Health Insurance with PPO (preferred provider organization).
Dental and Vision Insurance.
Flexible Savings Account (FSA).
Free Employer Health Clinic (for medical plan participants). Partnership with Parkview Health.
Catastrophic Medical Care Plan (qualifications apply).
Medical Claims and Healthcare Utilization Management program.
A partnership with Wellbridge Surgical, which is a concierge Surgery Center, includes reimbursement of medical plan deductibles and travel (for medical plan participants).
Dependent Care Savings Account (DCFSA).
TriShare Plus Child Care Cost-Sharing Plan (for qualifying employees).
CoShare Child Care Cost-Sharing Plan (for qualifying employees).
Generous Paid Time Off.
Paid Wellness Days.
Time Off for Voting.
Paid Parental Leave for Births and Adoptions.
403b Retirement Plan for all employees with no cost access to a Financial Advisor and a strong Company Match for full-time employees.
Shift Incentive Pay, Performance Incentives, & Mileage Reimbursement.
Company-provided Uniform allowance.
Company-provided Basic Life Insurance plus AD&D Insurance.
Company-provided Short-Term Disability Insurance.
Affordable Term Life Insurance policies are available for employees and family members.
Education Incentives & Tuition Discounts with several local Universities.
Private Student Loan Assistance Program with Gradify.
Support the Federal Student Loan Forgiveness plan as a Qualifying Not-for-Profit Employer.
Annual Employee Tuition Assistance Plan, up to $2000.00 per year.
Stillwater Hospice Tuition Scholarships, up to $5000.00 per year.
A Robust Employee Assistance Program (EAP) program for Employees & Family household members.
New hire referral Finder's Bonus.
Free employee access to the services and programs at the Peggy F. Murphy Community Grief Center.
A newly remodeled, modern Inpatient Unit.
Newly built Staff Respite Room in the Hospice Home IPU.
Multiple employee engagement events per year: Wellness/Health Events, Quarterly Employee Benefit Fairs, Organization picnics, and Organization holiday events.
A strong commitment to promoting and advancing employees from within the organization.
The campus is connected to the Fort Wayne Trails system.
Discounts at the YMCA (multiple included, not just Allen County).