Clerical Assistant (Day and Residential Program)

ARC OF ACADIANA INC•Erath, LA

5d•Onsite

About The Position

The Clerical Assistant provides routine clerical and administrative support to assist daily operations across both the Day Program and Residential programs. This role focuses on, document handling, file organization, and general office support under direct supervision, with training provided. The ideal candidate is dependable, organized, and able to follow established procedures while maintaining confidentiality. This job description reflects the general duties of the position; duties are not limited to those listed and may include other tasks as assigned by the supervisor

Requirements

Dependable and consistent attendance
Follows instructions and established procedures
Organized with attention to routine tasks
Maintains confidentiality and professionalism
Works well under direct supervision
Basic computer skills
Ability to enter data into Microsoft Word
Ability to send, receive, and respond to emails using Microsoft Outlook following provided templates or instructions
Ability to learn program-specific procedures and systems with training
Ability to operate basic office equipment
High school diploma or equivalent required
Ability to sit, stand, bend, and move throughout the office as needed
Ability to lift and carry light to moderate office materials

Nice To Haves

Clerical or office experience preferred but not required

Responsibilities

Provide routine clerical support to Day Program and Residential staff
Assist with copying, scanning, and document preparation for both programs
Organize and maintain paper and electronic files for assigned programs
Follow established procedures for document handling and record retention
Reconciling daily sales from the resale store and preparing the cash deposit
Scan, upload, file, and archive documents according to instructions
Assemble packets, forms, or folders as directed
Fax or upload documents following established procedures
Flag missing or incomplete documents for supervisor review
Sort and distribute internal mail or documents within the office
Prepare outgoing documents for mailing or courier pickup as directed
Provide clerical assistance to administrative and program staff
Support office operations through routine clerical tasks
Send routine emails or notifications as directed using approved language or templates