Client Service Representative $22/HR - HYBRID SCHEDULE

TEKsystems•Quincy, MA

2d•$22 - $22•Hybrid

About The Position

IMMEDIATE CLIENT SERVICE REPRESENTATIVE NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST LUXURY TRAVEL/PRIVATE JET ORGANIZATIONS IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCMENT QUINCY, MA THIS POSITION CAN BE A HYBRID JOB AFTER TRAINING PERIOD SHIFT: 10 HOUR SHIFT, 4 DAYS A WEEK, MUST BE ABLE TO WORK WEEKENDS/HAVE FLEXIBILITY THE CLIENT SERVICE DEPT. IS OPEN FROM 6AM-9PM, SHIFTS WILL BE ASSIGNED INSIDE OF THOSE HOURS $22/HR Candidates will be responsible for providing the highest level of customer service to clients who are booking trips through the company, working with high-net-worth individuals – emphasis on providing a “white glove” customer service experience! The ideal CMC (client management consultant) is a team player (works well as a member of a group), detail-oriented (capable of carrying out a given task with all the details necessary to get the task done right the first time), and dedicated (devoted to a task, purpose, or mission with loyalty and integrity) This is not a typical customer service role – candidates must possess excellent problem-solving skills, confidence, sound skills in decision making, be able to work under pressure, and handle angry clients Job Type & Location This is a Contract to Hire position based out of Quincy, MA. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Quincy,MA. Application Deadline This position is anticipated to close on Apr 1, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements

3 years of experience related to customer service or Bachelors Degree
Excellent written communication and grammar skills
Excellent phone communication skills
Ability to problem solve and handle customer resolution
Proficient in Microsoft Office applications

Responsibilities

Obtain flight itinerary and other pertinent trip information from clients regarding upcoming or current flights and accurately enter information into internal system
Provide direct guidance and assistance to clients regarding company products, services and requests
Take ownership of potential problems, offering creative solutions through to completion/resolution
Exercise prompt and concise communication with clients and interdepartmental partners