CMS Business Analyst

OmegaHires • Dallas, TX

1d • Hybrid

About The Position

We are seeking a skilled CMS Business Analyst to act as the key liaison between business stakeholders and technical teams. The ideal candidate will have hands-on experience with either SAP Commerce Cloud (Hybris) or Adobe Experience Manager (AEM).
In this role, you will analyze business requirements, optimize digital content or e-commerce processes, and ensure platform implementations deliver a seamless and personalized user experience.

Requirements

• 3–7+ years as a Business Analyst
• Minimum 2+ years with AEM or SAP Commerce Cloud
• CMS concepts, HTML/CSS, data modeling
• JIRA, Confluence, Visio/Lucidchart
• Strong stakeholder communication skills
• Process improvement and problem-solving
• Bachelor’s degree in CS, Business, or related field

Nice To Haves

• Experience with AEM Cloud Service or SAP Commerce Cloud (SaaS)
• Knowledge of SEO and digital marketing
• Understanding of APIs and system integrations

Responsibilities

• Requirement Elicitation
• Conduct workshops, interviews, and user story mapping sessions
• Gather, analyze, and document functional and non-functional requirements
• Functional Specification
• Translate business needs into detailed functional specs
• Create user stories and acceptance criteria (Gherkin: Given–When–Then)
• Process Mapping
• Develop “As-Is” and “To-Be” workflows
• Focus on CMS, digital asset management, or e-commerce processes
• System Configuration & Testing
• Support QA and UAT activities
• Validate features and workflows in AEM/Hybris environments
• Stakeholder Management
• Collaborate with product owners, marketing teams, and developers
• Bridge business requirements with technical feasibility
• Platform Expertise (Choose One)
• SAP Hybris: Product catalog (PCM), WCMS, order management, SAP integrations
• AEM: Content authoring, components, DAM, personalization (Sites/Assets)
• Agile Participation
• Participate in Scrum ceremonies
• Manage backlog using JIRA/ADO
• Ensure Definition of Ready (DoR) compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees