Combination Technician

Arvig•Melrose, MN

4d•$25 - $34

About The Position

As a Combination Technician you execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction. Troubleshoot and resolve advanced technical issues, perform installations and upgrades, and maintain optimal system performance. Uphold safety standards, maintain vehicle readiness, and complete documentation accurately Arvig: Committed to Service, Dedicated to You Join one of the nation’s largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions—including high-speed internet, TV, phone, and security—to residential and business customers across Minnesota and beyond. Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety. At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity. Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference. What You’ll Do As a Combination Technician you execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction. Troubleshoot and resolve advanced technical issues, perform installations and upgrades, and maintain optimal system performance. Uphold safety standards, maintain vehicle readiness, and complete documentation accurately

Requirements

Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers
Education: High School Diploma Bachelor's or equivalent
Experience: Three or more years of experience in installation, repairs, and disconnection telecommunications services, such as high speed internet, wired, wireless and telephone services.
Knowledge of Operations: Advanced understanding of telephone equipment, wiring, color code, test gear, installation and troubleshooting
Proficient in internet installation, test gear, and troubleshooting
Familiarity with fiber, copper, coax, and wireless platforms
System Expertise: Comprehensive understanding of advanced telecommunications and networking systems
Ability to adapt and work effectively with new technologies and products
Technical Proficiency Proficient in operating computers and related software
Skilled in handling and operating hand and power tools
Demonstrated fiber splicing expertise
Licenses Valid Class D Driver's License with a driver rating above "unacceptable"
Power Limited Technician License
Customer Service Focus Excellent customer service skills with the ability to educate and communicate effectively with customers
Calm and level-headed under service disruptions or outages, maintaining a professional demeanor

Nice To Haves

AAS degree in Telecommunications or related

Responsibilities

execute service orders for commercial systems
repairs, and facilities maintenance
Troubleshoot and resolve advanced technical issues
perform installations and upgrades
maintain optimal system performance
Uphold safety standards
maintain vehicle readiness
complete documentation accurately

Benefits

Competitive Pay: Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions.
Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family.
Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)—because your success is our success.
Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth.
Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals.
Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service — because staying connected matters.

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