Commercial Operations Support Specialist - Shockwave Medical
About The Position
Johnson & Johnson is hiring for a Commercial Operations Support Specialist – Shockwave Medical to join our team. The position is FULLY REMOTE and can sit anywhere in the US. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. Position Overview The Commercial Operations Support Specialist is responsible for supporting the commercial organization with vendor credentialing and fleet services. They will be responsible for managing vendor credentialing compliance requirements for healthcare facilities and overseeing company fleet vehicle operations. This role will ensure all field representatives meet hospital credentialing standards while maintaining safe, compliance and efficient fleet vehicle management.
Requirements
- Bachelor's Degree in business or related field is preferred.
- Two (2) + years of experience in vendor credentialing or fleet management is preferred
- Experience with credentialing platforms (Reptrax, Vendormate, etc.)
- Strong oral and written communication skills
- Strong professional judgment
- Ability to work in a fast-paced environment while managing multiple priorities
- There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)
- Employees may be required to lift objects up to 25 lbs. or more.
- Employees may possibly perform some tasks in a warehouse space.
- Positive and enthusiastic approach to challenges; sees them as opportunities
Nice To Haves
- Field Support
- Fleet Administration
- Sales Support Services
- Vendor Compliance
- Vendor Credentialing
- Analytical Reasoning
- Business Behavior
- Coaching
- Collaborative Selling
- Communication
- Competitive Landscape Analysis
- Customer Analytics
- Customer Centricity
- Customer Relationship Management (CRM)
- Data Savvy
- Digital Sales
- Market Research
- Operations Management
- Problem Solving
- Sales Enablement
- Sales Support
- Stakeholder Engagement
Responsibilities
- Manage and maintain vendor credentialing for all field sales representatives using platforms such as Reptrax, Vendormate, Green Security and other hospital credentialing companies.
- Ensure compliance with hospital and healthcare facilities requirements including Immunizations, Background Checks, Drug Screenings, HIPAA training, OSHA certification, Certification of insurance and other required documentation.
- Track expiration dates and proactively notify employees of upcoming renewals.
- Maintain organized digital records of all credentialing documents.
- Serve as the primary liaison between hospital systems, credentialing services and internal sales teams.
- Assist new hires with onboarding credentialing requirements.
- Ensure company compliance with healthcare regulations and industry standards.
- Oversee company fleet vehicles assigned to sales and field personnel.
- Coordinate vehicle assignments, transfers and returns.
- Track vehicle registration, insurance policies, and maintenance schedules through partnership with J&J corporate services.
- Ensure compliance with company vehicle use policies.
- Manage fuel cards, toll accounts and vehicle expense tracking if needed.
- Support the sales representative if repairs, routine maintenance and accident reporting procedures is needed.
- Maintain accurate fleet records and generate/usage and compliance reports as needed.
- Partner with J&J corporate services on managing vendor credentialing and fleet management.
- Performs other duties as assigned
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
