Commercial Underwriting Technician

Hybrid or Remote•Hastings, MI

3d•Hybrid

About The Position

Support sound underwriting decisions and profitable commercial growth. Hastings Insurance is seeking a Commercial Underwriting Technician to assist with the placement of commercial risks that meet established underwriting guidelines. In this role, you will review, approve, and process business within authority while supporting underwriting profitability and growth in alignment with corporate goals. Working as part of a collaborative underwriting team, you will uphold consistent professional service standards while supporting policy maintenance and underwriting initiatives across an assigned geographic territory. Location & Schedule: This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role works primarily from home with a required monthly in-office presence at our Hastings headquarters. Additional in-person meetings may be required based on business needs. About Us: At Hastings Insurance, we are a trusted partner to our agents, policyholders, and the communities we serve. For more than 135 years, we have helped individuals, families, and businesses protect what matters most and rebuild after loss. We are proud to be rated A (Excellent) by A.M. Best Company, reflecting our financial strength and long-term stability. While our history is strong, our focus is forward. We invest in technology, strengthen partnerships with independent agents, and continuously refine our products to meet the evolving needs of today’s customers. Our strategy centers on responsible growth, expanding our reach while remaining agile, disciplined, and service-driven. Our people make that possible. Hastings employees thrive in a down-to-earth, collaborative environment that values initiative, accountability, and steady progress. We offer a competitive benefits package that includes a 401(k) with company matching contributions, generous vacation and sick leave, fully paid tuition and professional development reimbursement, and incentive compensation bonus opportunities. At Hastings, your work matters and your growth is supported. Our Commitment as an Employer: We believe diverse perspectives strengthen our organization and drive better outcomes. We are committed to building an inclusive workplace where every employee feels respected, supported, and empowered to contribute. We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, appearance, disability, veteran status, family status, marital status, or any other legally protected characteristic. We are also committed to providing an accessible and welcoming experience for all candidates. If you require accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.

Requirements

High school diploma or GED required.
Completion of INS Series coursework or equivalent work experience required.
Demonstrated PC proficiency, including Microsoft Office products.
Excellent verbal and written communication skills.
Ability to interpret underwriting guidelines and apply authority appropriately.
Strong attention to detail and organizational skills.

Responsibilities

Review, approve, and process commercial applications within individual authority in accordance with underwriting guidelines.
Process changes to commercial policies within assigned authority limits.
Set up and prepare various policy changes for processing outside of authority.
Work in conjunction with other underwriting technicians in a call-center environment, providing back-up and support to team members, including training support as needed.
Collaborate with underwriters and fellow technicians to service an assigned geographic territory and achieve team goals.
Maintain consistent professional standards of customer service in all interactions.
Actively participate in professional development, including continuing education and self-improvement.
Perform other duties as assigned by leadership.