Compliance and Quality Assurance Manager

Connected Careers Page•Sacramento, CA

18h•$105,000 - $115,000

About The Position

The Compliance and Quality Assurance Manager will be responsible for the overall functions of CA and AZ compliance, safety and security and elevate quality assurance and compliance through continuous improvement efforts. This position requires regular travel to all Connected locations in California and Arizona.

Requirements

Bachelor's Degree in Business or related field
Minimum 1-2 years' experience as a Compliance Analyst or Coordinator in a highly regulated industry (e.g. cannabis, pharmaceuticals, agriculture, manufacturing, consumer packaged goods
Knowledge of DCC and CalOSHA regulations
Proven experience or history with launching new software, project managing roll-outs and systems transfers.
Strong technical background & advanced understanding of QA technology and compliance related platforms
Ability to effectively explain compliance requirements and provide support to a broad scope of business partners including Cultivation, Operations, Supply Chain, Finance and HR personnel
High attention to detail and organizational skills
Proficiency with Microsoft Office Suite and Google Workspace
Excellent knowledge of reporting procedures and record keeping
Ability to make decisions with minimal supervision
Reacts well under pressure; treats others with respect and consideration
Ability and willingness to complete repetitive tasks
Excellent communication and organizational skills
Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Motivation: Demonstrates persistence and overcomes obstacles
Ability to self-start, organize, multi-task.
Ability to travel regularly to all facilities in California and Arizona (up to 25% per month)
21+ years

Responsibilities

Develop and manage department workflow tools (e.g. Asana, Zapier, C15).
Partner with key stakeholders to ensure product compliance seed-to-sale.
At the direction of the Director, Compliance, help communicate regulatory rules or rule changes and ensure that they are documented through corporate policies and procedures.
Manage high volume SOP development and updates across all entities.
Compile and maintain regulatory documentation databases or systems.
Interface with customers to address compliance concerns in partnership with Director, Compliance.
Manage day-to-day camera, alarm, badge, access control and security guard operations including working with vendors to address potential issues.
Ensure panic buttons and alarm systems are tested on schedule at all sites.
Schedule and reconcile site safety training.
Obtain and distribute updated information regarding regulations, laws, guidelines, or standards.
Prepare or maintain technical files as necessary to obtain and sustain license approval.
Gather information related to pre-license regulatory requirements and or other regulatory compliance issues, identify potential roadblocks and challenges and present findings to Director, Compliance for solutions.
Maintain current knowledge base of existing and emerging regulations, standards, or guidance documents and recommend changes to company procedures to maintain compliance to Director, Compliance for business review.
Aid Sr. Manager of Compliance in performing compliance gap analyses across all sites and states and work to create long term solutions including program development, team training and follow up to verify implementation.
Interpret regulatory rules or rule changes and ensure that they are communicated through corporate policies and procedures, under the supervision of Director, Compliance.
Partner with third party security contracts/vendors to manage and maintain security monitoring and coordinate response - day to day, scheduling, follow ups, implementing changes under guidance.
Maintain accurate emergency contact lists with local PD, local FD, applicable regulatory agencies and security vendors.
Train relevant personnel on compliance procedures, ensuring a thorough understanding of requirements and protocols.
Deploy and maintain up-to-date compliance binders including all relevant information needed per regulatory agencies.
Conduct quarterly audits of overall facility site compliance.
Update Premise, Lighting, and Security diagrams in Autocad.
Run the CA & Arizona Safety Committees.
Provide guidance and direction related to compliance, safety and security for all CA and AZ sites.
Prepare documentation for regulatory agencies regarding licensing, livescans, ownership changes, inspections and other pertinent activities. Keep regulatory portals updated with accurate documentation.
Aid in state and local inspection preparation and participate as needed.
Communicate with regulatory agencies regarding license changes, license requirements, and license renewals, clarification and follow-up of submissions under review.
Manage employee on and off boarding with security.
Complete regulatory notification paperwork regarding security incidents.
Escort state inspectors during inspections and provide post-inspection follow-up information as requested.
Oversee laboratory vendor management: communicate regarding testing changes, evaluation of new labs as needed.
Manage employee onboarding and offboarding with security, AZDHS, and licensed partners.
Partner with third party security contracts/vendors to manage and maintain security monitoring and coordinate response.
Analyze regulatory deficiencies or complaints and make recommendations regarding their correction for the state of Arizona.
Attend Arizona Dispensary Association meetings and disseminate information to key stakeholders.
Oversight of Licensed Partner’s compliance documentation uploads.
Assist with review of product promotional materials, labeling, batch records, specification sheets, or test methods for compliance with applicable regulations and policies.
Assist with review of product promotional materials and labels for compliance with applicable regulations and policies.
Develop and maintain product specific SOPs and complete training, as needed.
Manage and control QA processes, monitor product performance and ensure compliance with laws and regulations.
Work with Operations personnel to address quality issues on existing products.
Ensure all employees are up to date with trainings.
Schedule and plan safety trainings.
Attend safety trainings as needed to ensure compliance and accurate delivery.
Attend third-party safety inspections.
Incident and OSHA reporting in collaboration with HRBP.
Develop and deploy safety programs and SOPs.
Coordinate third party health checks.
Additional duties as assigned by management.