Compliance Manager

Visasq/Coleman•Raleigh, NC

12d•Hybrid

About The Position

As Compliance Manager, you will lead the day-to-day operations of the Compliance function, managing a small global team and serving as the primary point of contact for compliance matters across the business and with external clients. Reporting to the General Counsel & Chief Compliance Officer, you will ensure client, regulatory, and internal compliance standards are consistently upheld while supporting the training and development of compliance talent and helping guide the organization through evolving compliance needs in a fast-paced, client-driven environment. This is a hybrid role, with a strong preference for candidates based within a commutable distance to our Raleigh, NC office, overseeing compliance operations across our U.S., EMEA, and APAC offices.

Requirements

5-8 years of relevant work experience in a compliance role within a professional services, consulting, financial services or research environment
At least 1 year of direct people management experience
Hands-on experience managing daily compliance operations and handling escalations in a fast-paced, client-driven setting
Experience interpreting client compliance requirements and implementing them through operational processes
Experience conducting client due diligence calls, audits, or compliance questionnaires
Strong judgment, attention to detail, and ability to manage sensitive issues
Clear, professional written and verbal communication skills, including client-facing interactions
Ability to manage multiple priorities across global teams and time zones
Bachelor’s degree required

Responsibilities

Lead the day-to-day operation of the Compliance function, ensuring work is prioritized, completed, and reviewed accurately
Serve as the primary escalation point for compliance issues, exceptions, and time-sensitive requests
Monitor compliance activity across inboxes, Slack, and project workflows
Ensure consistent application of compliance standards across clients, projects, and expert engagements
Manage, coach, and develop a global Compliance team through regular one-on-ones and team meetings
Delegate work while maintaining accountability for quality, timelines, and outcomes
Set and review individual and team goals, providing clear performance feedback
Act as the primary compliance contact for clients, including compliance officers and legal counterparts
Conduct standard and non-standard due diligence calls and support client audits and questionnaires
Interpret client-specific compliance requirements and translate them into clear internal processes
Build strong, trusted relationships with client compliance teams
Lead compliance onboarding for new hires and deliver recurring compliance training throughout the year
Maintain and update compliance policies, procedures, and training materials
Ensure compliance documentation is accurate, organized, and audit-ready
Oversee the setup and maintenance of client and company compliance rules within internal tools
Identify and resolve errors, inconsistencies, or gaps in compliance workflows
Partner with internal teams during process changes, system updates, or automation initiatives
Recommend and implement improvements to compliance processes and controls
Proactively identify and manage compliance risks related to expert engagement, data integrity, automation, and AI usage
Investigate and resolve issues involving fraudulent experts or policy violations
Ensure privacy and data protection standards are upheld across regions
Partner with Legal and senior leadership on emerging compliance risks
Provide compliance coverage across U.S., EMEA, and APAC regions
Support time-sensitive client requests and priority issues across time zones
Help train and support regional team members to ensure consistent global standards

Benefits

Competitive Compensation: Benefit from a rewarding compensation package that includes performance-based annual bonus.
Excellent Health Benefits: We offer highly competitive coverage on insurance premiums, and for those enrolled in a qualifying HDHP, we also provide employer HSA contributions.
401K Contributions: Planning for your future? We’ve got you covered!
Flexible Working Environment: Choose between working in the office or remotely 50/50 with our hybrid work policy.
Generous Time Off: Enjoy Responsible Paid Time Off , 7 sick days, and observe 12 holidays off.
Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles.
Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career.
Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us.
Employer Provided Technology: All necessary technology will be provided to facilitate your work.
Corporate Social Responsibility Days : Take the opportunity to give back to your community during paid service days.