Manager, Compliance

MarketSource inc•Alpharetta, GA

1d•Hybrid

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful. Summary The Compliance Manager is responsible for leading a team and identifying, improving, documenting, and implementing internal controls to drive regulatory compliance and risk mitigation efforts throughout the organization. Further, this role interacts with various company stakeholders and will assist in structuring processes, procedures, and technology to maximize our risk mitigation efforts.

Requirements

Strong leadership skills, communication skills, and work ethic
Strong management skills, including within teams operating in new functional areas
Knowledge and experience commensurate with this role
Practical and commercial approach to problem-solving
Ability to evaluate and develop efficient and effective operational processes and policies
Ability to assess performance and identify areas of improvement
Strong business judgment and organizational agility
Proven management, leadership, communication, problem-solving, and decision-making skills
Ability to communicate and write effectively and clearly
Ability to effectively manage multiple tasks and projects in a timely manner
Strong business acumen and relationship building skills
Bachelor's degree in relevant field or equivalent experience in lieu of degree
5-7 years of audit/risk experience/management or internal controls required
Four (4) in-office workdays per week and the option to work one (1) additional day remote OR in office
Occasional travel required

Responsibilities

Support the Director of Risk and Compliance in embedding a culture of compliance awareness
Ability to lead and train staff on internal control standards and procedures
Implement and manage internal controls to ensure consistent processes and procedures
Ensure compliance with regulatory obligations including in regulated industries such as health insurance, healthcare, and financial services, while applying a commercial and practical approach to risk-based solutions
Ensure the organization’s sales practices, training, and marketing comply with applicable regulations
Establish systems and metrics to monitor the status of identified risk areas
Work alongside and collaborate with the Director of Risk and Compliance to develop, lead, and drive engagement of the Compliance team’s internal controls to maximize effectiveness and ensure compliance with licensing, renewal, and continuing education requirements
Establish and drive various audits, quality assurance services, licensing, auditing and reporting, and other appropriate procedures to ensure compliance with regulatory and contractual provisions as well as internal policies
Manage the successful delivery of compliance projects (audits, etc.) to the organization
Partner with Financial Operations, Legal, Allegis Compliance/Risk Management, Human Resources, Technology Solutions, and Executive Leadership on all relevant areas of risk
Provide leadership, development, and coaching to direct reports